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1、JournalofAppliedPsychologyCopyright2003bytheAmericanPsychologicalAssociation,Inc.2003,Vol.88,No.4,741–7490021-9010/03/$12.00DOI:10.1037/0021-9010.88.4.741RESEARCHREPORTSTaskVersusRelationshipConflict,TeamPerformance,andTeamMemberSatisfaction:AMeta-AnalysisCarstenK.W.DeDreuLaur
2、ieR.WeingartUniversityofAmsterdamCarnegieMellonUniversityThisstudyprovidesameta-analysisofresearchontheassociationsbetweenrelationshipconflict,taskconflict,teamperformance,andteammembersatisfaction.Consistentwithpasttheorizing,resultsrevealedstrongandnegativecorrelationsbetwee
3、nrelationshipconflict,teamperformance,andteammembersatisfaction.Incontrasttowhathasbeensuggestedinbothacademicresearchandintroductorytextbooks,however,resultsalsorevealedstrongandnegative(insteadofthepredictedpositive)corre-lationsbetweentaskconflict,teamperformance,andteammem
4、bersatisfaction.Aspredicted,conflicthadstrongernegativerelationswithteamperformanceinhighlycomplex(decisionmaking,project,mixed)thaninlesscomplex(production)tasks.Finally,taskconflictwaslessnegativelyrelatedtoteamperformancewhentaskconflictandrelationshipconflictwereweakly,rat
5、herthanstrongly,correlated.Teamworkinorganizationsisincreasinglythenorm,yettheapotentialmoderator,andevaluatetheempiricalsupportthroughchallengesofworkingeffectivelyinteamsareconsiderable.Oneameta-analysis.challengeisconflict—theprocessresultingfromthetensionbe-tweenteammember
6、sbecauseofrealorperceiveddifferences(DeConflictandTeamEffectivenessDreu,Harinck,&VanVianen,1999;Thomas,1992;Wall&Callister,1995).BecauseteammemberscontributetotheteamEarlyconflictandgroupstheoristshavefocusedonthenegativethroughsocialinputsandtaskinputs(e.g.,Forsyth,1983),conf
7、licteffectsofteamconflict(Brown,1983;Hackman&Morris,1975;inteamsisconcernedwithrelationshipandtaskissues(e.g.,Pondy,1967;Wall&Callister,1995).ConflicthasbeensuggestedAmason&Schweiger,1997;Cosier&Rose,1977;Guetzkow&tointerferewithteamperformanceandreducesatisfactionbecauseGyr,1
8、954;Jehn,1997;Kabanoff,1991).Examplesofrelationshipitproduces
