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1、ANRV296-PS58-20ARI17November20061:33WorkGroupDiversityDaanvanKnippenbergandMichaelaC.Schippers´RSMErasmusUniversity,ErasmusUniversityRotterdam,Rotterdam3000DR,TheNetherlands;email:dvanknippenberg@rsm.nl,mschippers@rsm.nlAnnu.Rev.Psychol.2007.58:515–41KeyWordsbyPennsylvania
2、StateUniversityon01/14/09.Forpersonaluseonly.FirstpublishedonlineasaReviewingroupcomposition,groupperformance,teams,teameffectiveness,AdvanceonAugust11,2006organizationalbehaviorTheAnnualReviewofPsychologyisonlineAnnu.Rev.Psychol.2007.58:515-541.Downloadedfromarjournals.an
3、nualreviews.orgathttp://psych.annualreviews.orgAbstractThisarticle’sdoi:Workgroupdiversity,thedegreetowhichtherearedifferencesbe-10.1146/annurev.psych.58.110405.085546tweengroupmembers,mayaffectgroupprocessandperformanceCopyright!c2007byAnnualReviews.positivelyaswellasnega
4、tively.MuchisstillunclearabouttheeffectsAllrightsreservedofdiversity,however.Wereviewthe1997–2005literatureonwork0066-4308/07/0110-0515$20.00groupdiversitytoassessthestateoftheartandtoidentifykeyissuesforfutureresearch.Thisreviewpointstotheneedformorecom-plexconceptualizat
5、ionsofdiversity,aswellastotheneedformoreempiricalattentiontotheprocessesthatareassumedtounderlietheeffectsofdiversityongroupprocessandperformanceandtothecontingencyfactorsoftheseprocesses.515ANRV296-PS58-20ARI17November20061:33venturesalsointroducediversityintoworkContents
6、groups.BecauseworkgroupdiversitymayhavepositiveaswellasnegativeeffectsonWORKGROUPDIVERSITY......516groupperformance(forreviews,seeJack-WORKGROUPDIVERSITY:ANsonetal.2003,Milliken&Martins1996,INTRODUCTIONINBROADWilliams&O’Reilly1998;alsoseerecentAn-STROKES...................
7、....517nualReviewofPsychologychaptersbyGuzzo&CONCEPTUALIZINGDickson1996,Ilgenetal.2005,Kerr&Tin-DIVERSITY.....................519dale2004),thequestionsofwhichprocessesTypologiesofDiversity...........519underlietheseeffectsofdiversityandhowtoBeyondDemographicandmanagethesep
8、rocessesposemajorchallengesFunctionalDiversity...........521toresearchinorganizationalbeh
