饭店服务英语800句

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1、PARTONE前厅部FrontofficeDepartmentUNIT1客房预订RoomReservationⅠ欢迎问候Welcome1．Goodmorning(afternoon,evening),sir(madam).早上（下午、晚上）好，先生（夫人）。2．Howdoyoudo?您好！（初次见面时）3．Gladtomeetyou.很高兴见到您。4．Howareyou?您好吗？5．Fine,thanks.Andyou?很好，谢谢。您也好吧？6．Welcometoourhotel(restaurant,shop).欢迎到我们饭店（餐厅、商店）来。7．

2、Wishyouamostpleasantstayinourhotel.愿您在我们饭店住得愉快。8．Ihopeyouwillenjoyyourstaywithus.希望您在我们饭店住得愉快。（客人刚入店时）9．Ihopeyouareenjoyingyourstaywithus.希望您在我们饭店住得愉快。（客人在饭店逗留期间）10．Ihopeyouhaveenjoyedyourstaywithus.希望您在我们宾馆住得愉快。（客人离店时）11．Haveagoodtime!祝您过得愉快！Ⅱ关于日期AboutDate12．Whenfor?您哪天要这个房间？1

3、3．Forwhatdates?您要订哪天的房？14．Whichdatewouldthatbe?那是哪一天？15．Isitjustfortonight?只订今天一个晚上吗？16．Whendoyouneedtheroom?您什么时候需要房间？17．Whattimewillyoubehere?您什么时间入住？18．Forhowlong?您要住多久？19．Forhowmanynights?您要住几个晚上？20．Howlongdoyouplantostay?您打算住多久？21．Howlongwillyoubestaying?您要住多久？Ⅲ接电话Receivin

4、gaTelephoneCall1．Holdon,please.I’llcheckitupforyou.请稍等，我给您查一下。2．Holdtheline,please.I’llchecktheroomavailabilitiesforthosedates.请别挂电话，我查一下那几天的预订情况。3．Thankyouforwaiting.谢谢您耐心等待。4．Sorrytohavekeptyouwating.对不起，让您久等了。Ⅳ关于房间AboutRoom5．Whatkindofroomwouldyoulike?您想要什么样的房间？6．Wouldyoulik

5、easingleoradoubleroom?您想要单人间还是双人间？7．Wehavedeluxesuites,deluxedoublerooms,twin-bedroomswithbathandsingleroom.Whichdoyouprefer?我们这儿的房型有豪华套间、豪华双人间、带浴室标准双人间和单人间，您要哪一种？8．Whichdoyouprefer,adoubleroomwithbathoratwin-bedroomwithbath?您是要带浴室的双人间还是要带浴室的标准间？9．Wouldyoulikearoomwithafrontvie

6、woranearview?您是要临街的还是背街的房间？10．Howmanypeoplewilltherebeinyourparty?请问您有几位？11．Howmanyroomswouldyoulike?您想要几个房间？Ⅴ关于付款方式AboutPayment12．Howwillyoubepaying?您将如何付款？13．Howwouldyouliketomakepayment?您打算以何种方式付款？14．Whowillbepayingthebill?谁将支付费用？15．Isthecompanywillingtocoveralltheexpenses?公

7、司是否愿意支付所有费用？16．Whichcompanydoyouworkfor?您为哪个公司工作？17．You’llhavetosendusadepositof1000RMBYuan.您需要寄给我们1000元人民币的押金。Ⅵ关于费用AboutCost18．Forasingleroomthepricewouldbe400RMBYuan.单人间的价格是400元人民币。19．Adoubleroomcosts550RMBYuan.一间双人间价格是550元人民币。20．Breakfastisalsoincluded.早餐也包括在内。1．Thetotalcost

8、wouldbe1800RMBYuan.全部费用是1800元人民币。2．Therateincludesthre