基于用户体验与感知的信息质量评价体系构建实证分析

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1、ABSTRACTNetworkenvironment,theinformation'sexchangeenvironmentistheconditionsandbasisofinformationandinformationworkplayingitsproperroleandfunctionatdifferentlevels.Withthegrowingdependenceoninformationresources,theprosandconsofthequalityoftheinformationtoproduceaverysignificantimpactonpeop

2、le'sdailylife.Thequalityoftheinformationdeterminesthevalueofinformationinthesocialandeconomicactivities,evaluatinginformationqualityfromtheperspectiveofuserexperienceandperceptionaimedatenhancingtheawarenessandconcernoftheuser.Thisdissertationbuildsaninformationqualitycomprehensiveevaluatio

3、nsystembasedonuserexperienceandproposesspecificandtargetedinformationqualitystrategyandimprovementmechanisms.Thisdissertationreliesonnationalsocialscienceflindsproject：theStudyonOptimizingtheUserExperienceandPerception,andEstablishingtheComprehensiveEvaluationoftheInformationQuality(itemnum

4、ber:10BTQ007),andempiricalresearchofevaluationsystembasedontheuserexperienceandtheperception.Itextractsinformationqualityevaluationindicatorthroughexperimentsandexpertinterviews,andbuildstheinformationqualityevaluationmodel,combinedwiththeservicesmarketing,psychologyresearchoncustomerexperi

5、ence?andbasedontheresearchofdomesticandforeignscholarsinthisfield.Themodelisdividedintofourdimensions,includingtheexperienceofutilityvalue,technicalfunction,aestheticandemotionalexperiencedimensions,userpersonalitycharacteristicsdimension.Inordertotestthehypothesismodel，thisdissertationcoll

6、ectsdataintheformofaquestionnairesurveyandusesfactoranalysismethodtotestandcorrectthemodel.Ultimatelybuildtheinformationqualityevaluationsystembasedonuserexperienceandperception.Factoranalysisresultsshowthattheuserpersonalitycharacteristicsdimensionmergeswiththeaestheticandemotionalexperien

7、cedimensions.Thisdissertationnamedituseremotionaldimension.Thisdimensionbasedonempiricalresearchandpreviousresearch.Thissystemisdividedintothreedimension:informationexperienceofutilityvalue,technicalfunction,useremotionaldimension.Thesystemprovidesmoreoc