资源描述：
《商务写作写作课件-写作5.1-Microsoft-PowerPoint-演示文稿》由会员上传分享，免费在线阅读，更多相关内容在行业资料-天天文库。
1、EnquiriesandReplies●Generallyspeaking,anenquiryisthebuyer’srequestforinformation.●Details:thenameofcommodity,quality,specifications,quantitytermsofprice,termsofpayment,timeofshipment,packingmethod,discount.●Keeptheenquirybrief,specific,reasonableandtothepoint●Reply:Anenquiryreceivedfromfore
2、igncountriesmustbeansweredfullyandpromptly询盘,又称为询价 进出口交易通常先从市场调查开始,然后建立业务关系,接着是询盘(enquiries),报价(quotations)和发盘(offers),接受(acceptance),发货(deliveryofgoods),押汇(negotiationfordocuments).而对于一笔特定的交易而言,询盘则是商业谈判中实质性的第一步.询盘是指交易的一方欲购买或售出某种商品,向对方询问买卖该种商品的各项交易条件(如商品的品质,规格,价格,装运等).询盘实质上是邀请对方发盘(invitat
3、ionofoffers),在商法上属于邀请要约.询盘,又称为询价,可以分成两种.一种只询问价格,索取商品目录或样品,被称为一般询盘(GeneralEnquiries);另一种询盘则包括特定商品的各项交易条件,被称为具体询盘(SpecificEnquiries).EnquiryandquotationEnquirywhenabusinessmanwantssomeinformationorspecificaction,theletterissent.Inaroutineletterofenquirystatessimply,clearlyandconciselywhatyouw
4、ant.Whenmakinganenquiryobservethefollowingrules:1.Beginwiththequestionorquestionsyouwanttoask,yourreaderthenknowsatoncewhatyourenquiryisabout.2.Putyourrequestintheformofaquestion,notastatement.3.Keepyourenquiryshortandtothepoint,saywhatneedstobesaidandthenstop.Dearsirs(firstenquiry)Smithinf
5、ormusthatyouareexportersofcottonbed-sheetsandpillowcases.couldyousendusdetailsofyourvariousranges,includingsizes,colorsandprices,andalsosamplesofthedifferentofthematerialsused.Wearelargedealersintextilesandbelievethereisapromisingmarketinourareaformoderatelypricedgoodsofthekindmentioned.Whe
6、nreplying,pleasestateyourtermsofpaymentanddiscountyouwouldallowonpurchasesofnotlessthan100dozenofindividualitems.Pricesquotedshouldincludeinsuranceandfreighttoliverpool.ThequotationAquotationisnotan“offer”inthelegalsensethatitisapromisetosupplygoodsonthetermsstated.If,therefore,asellerquote
7、sandlaterdecidesnottosell,thebuyerhasnolegalremedy.Asatisfactoryquotationwillincludethefollowing:Anexpressionofthanksfortheenquiry;Detailsofprices,discountsandtermsofpayment;AstatementorclearindicationofwhatthepricescoverAnundertakingastodateofdelivery;T
