浅谈酒店管理(修改后)1.29

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1、目录摘要................................................................................................................................................................1一、我国酒店发展的历史以及现状.........................................................................

2、..............................2二、我国酒店管理存在的问题...................................................................................................................3（一）酒店总体分布和建设的不均衡………………………………………………………………3（二）缺乏品牌化战略………………………………………………………………………………4（三）缺乏酒店管理人才

3、……………………………………………………………………………4（四）缺乏成熟的管理模式…………………………………………………………………………4（五）经营分散化且管理技术和理念落后…………………………………………………………4三、针对我国酒店管理问题的应对策略...................................................................................................4（一）整体性宏观调控..............

4、................................................................................................................4（二）酒店企业规模经营..........................................................................................................................4（三）加强人

5、员培训，解决人才问题.......................................................................................................4（四）实现人才可持续性发展..................................................................................................................5（五）建立正确的培训体

6、制......................................................................................................................5四、我国酒店业的发展趋势........................................................................................................................5

7、（一）集团化与品牌化..............................................................................................................................5（二）生态化，开发绿色酒店产品.....................................................................................................

8、......5（三）服务个性化，重视消费者的个性化与情感需求..........................................................................5（四）坚持以人为本...................................................................................................................