浅谈酒店管理(修改后)1.29

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1、目录摘要................................................................................................................................................................1一、我国酒店发展的历史以及现状.......................................................................................................2二、我国

2、酒店管理存在的问题...................................................................................................................3（一）酒店总体分布和建设的不均衡………………………………………………………………3（二）缺乏品牌化战略………………………………………………………………………………4（三）缺乏酒店管理人才……………………………………………………………………………4（四）缺乏成熟的管理模式…………………………………………………………………………

3、4（五）经营分散化且管理技术和理念落后…………………………………………………………4三、针对我国酒店管理问题的应对策略...................................................................................................4（一）整体性宏观调控.......................................................................................................................

4、.......4（二）酒店企业规模经营..........................................................................................................................4（三）加强人员培训，解决人才问题.......................................................................................................4（四）实现人才可持续性发展.............

5、.........7............................................................................................5（五）建立正确的培训体制......................................................................................................................5四、我国酒店业的发展趋势..........................................

6、..............................................................................5（一）集团化与品牌化..............................................................................................................................5（二）生态化，开发绿色酒店产品.........................................................

7、..................................................5（三）服务个性化，重视消费者的个性化与情感需求..........................................................................5（四）坚持以人为本..................................................................................................................