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1、Unit4In-houseCorrespondence Lesson16MemosGeneralIntroductionMemowritingusuallyoccursbetweencolleagues----internalcompanywriting.Itisaninformalwritingcomparedwithbusinessletters.Thewritingstyleofamemois:Conciseness、Courtesy、Clarity&ConcretenessPurposeMemoshaveatwofoldpurpose:theybringatte
2、ntiontoproblemsandtheysolveproblems.Theyaccomplishtheirgoalsbyinformingthereaderaboutnewinformationlikepolicychanges,priceincreases,orbypersuadingthereadertotakeanaction,suchasattendameeting,orchangeacurrentproductionprocedure.Regardlessofthespecificgoal,memosaremosteffectivewhentheyconn
3、ectthepurposeofthewriterwiththeinterestsandneedsofthereader.Choosetheaudienceofthememowisely.Ensurethatallofthepeoplethatthememoisaddressedtoneedtoreadthememo.Ifitisanissueinvolvingonlyoneperson,donotsendthememototheentireoffice.Also,becertainthatmaterialisnottoosensitivetoputinamemo;som
4、etimesthebestformsofcommunicationareface-to-faceinteractionoraphonecall.Memosaremosteffectivelyusedwhensenttoasmalltomoderateamountofpeopletocommunicatecompanyorjobobjectives.MemoFormat1CompanyName CompanyAddress DateofMemoTo:From:Subject:RecipientofMemoWriterofMemoWriter'sInitials*Title
5、ofMemoinInitialCapitalsMemoFormat2Theheadingsegmentfollowsthisgeneralformat:TO:(readers'namesandjobtitles)FROM:(yournameandjobtitle)DATE:(completeandcurrentdateortime)SUBJECT:(whatthememoisabout,highlightedinsomeway)ContextThecontextistheevent,circumstance,orbackgroundoftheproblemyouares
6、olving.Youmayuseaparagraphorafewsentencestoestablishthebackgroundandstatetheproblem.Oftentimesitissufficienttousetheopeningofasentencetocompletelyexplainthecontext,suchas,"Throughmarketresearchandanalysis..."Includeonlywhatyourreaderneeds,butbesureitisclear.NecessaryAttachmentsMakesureyo
7、udocumentyourfindingsorprovidedetailedinformationwhenevernecessary.Youcandothisbyattachinglists,graphs,tables,etc.attheendofyourmemo.Besuretorefertoyourattachmentsinyourmemoandaddanotationaboutwhatisattachedbelowyourclosing,likethis:Attached:FocusGroupResults,January-May2
