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1、Unit4In-houseCorrespondence Lesson16MemosGeneralIntroductionMemowritingusuallyoccursbetweencolleagues----internalcompanywriting.Itisaninformalwritingcomparedwithbusinessletters.Thewritingstyleofamemois:Conciseness、Courtesy、Clarity&ConcretenessPurposeMemoshaveatwofoldpurpose:t
2、heybringattentiontoproblemsandtheysolveproblems.Theyaccomplishtheirgoalsbyinformingthereaderaboutnewinformationlikepolicychanges,priceincreases,orbypersuadingthereadertotakeanaction,suchasattendameeting,orchangeacurrentproductionprocedure.Regardlessofthespecificgoal,memosarem
3、osteffectivewhentheyconnectthepurposeofthewriterwiththeinterestsandneedsofthereader.Choosetheaudienceofthememowisely.Ensurethatallofthepeoplethatthememoisaddressedtoneedtoreadthememo.Ifitisanissueinvolvingonlyoneperson,donotsendthememototheentireoffice.Also,becertainthatmater
4、ialisnottoosensitivetoputinamemo;sometimesthebestformsofcommunicationareface-to-faceinteractionoraphonecall.Memosaremosteffectivelyusedwhensenttoasmalltomoderateamountofpeopletocommunicatecompanyorjobobjectives.MemoFormat1CompanyName CompanyAddress DateofMemoTo:From:Subject:R
5、ecipientofMemoWriterofMemoWriter'sInitials*TitleofMemoinInitialCapitalsMemoFormat2Theheadingsegmentfollowsthisgeneralformat:TO:(readers'namesandjobtitles)FROM:(yournameandjobtitle)DATE:(completeandcurrentdateortime)SUBJECT:(whatthememoisabout,highlightedinsomeway)ContextTheco
6、ntextistheevent,circumstance,orbackgroundoftheproblemyouaresolving.Youmayuseaparagraphorafewsentencestoestablishthebackgroundandstatetheproblem.Oftentimesitissufficienttousetheopeningofasentencetocompletelyexplainthecontext,suchas,"Throughmarketresearchandanalysis..."Includeo
7、nlywhatyourreaderneeds,butbesureitisclear.NecessaryAttachmentsMakesureyoudocumentyourfindingsorprovidedetailedinformationwhenevernecessary.Youcandothisbyattachinglists,graphs,tables,etc.attheendofyourmemo.Besuretorefertoyourattachmentsinyourmemoandaddanotationaboutwhatisattac
8、hedbelowyourclosing,likethis:Attached:FocusGroupResults,January-May2
