管理学原理--第一讲：导论

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1、管理理论主讲范黎波对外经济贸易大学国际商学院2008年9月课程框架教材：罗宾斯，管理学，清华出版社，2005年管理导论决策理论战略与经营组织理论（结构、变革与创新）组织行为（个体、团队、层级）课程考试个人课程报告（50％）：提出问题与解释问题、分析问题（运用相关数据和信息）、解决问题（参考相关企业的做法）、解决问题的假设或支持条件研究一个公司期末考试（50％）：开卷，2小时第一讲导论管理与跨文化管理ChapterOne:LECTUREOUTLINEWhoaremanagers?Whatisorganization?Whatismanagem

2、ent?Whatdomanagerdo?Whataremanagers’role?Whataremanagers’skill?IsTheManager’sJobUniversal?Whyshouldwestudymanagement?1.WHOAREMANAGERS?A.Managersworkinorganizationsanddirecttheactivitiesofothers.Theydifferfromoperativeswhohavenoresponsibilityforoverseeingtheworkofothers.2.W

3、hatisorganization?Anorganizationisdefinedasasystematicarrangementofpeopletoaccomplishsomespecificpurpose.Organizationssharethreecommoncharacteristics:a.Hasadistinctpurpose.b.Iscomposedofpeople.c.Developsasystematicstructurethatdefinesandlimitsthebehavioroforganizationalmem

4、bers.WHATISMANAGEMENT?Managementistheprocessofgettingactivitiesdoneefficientlyandeffectivelywithandthroughotherpeople.1.Theprocessincludesthefunctionsorprimaryactivitiesperformedbymanagers.2.Efficiencyreferstotherelationshipbetweeninputsandoutputsandreferstoeffortstominimi

5、zeresourcecosts.3.Effectivenessreferstogoalattainment.4.Managersseektobebothefficientandeffective.4.WHATDOMANAGERSDO?(1)Planningincludesdefininggoals,establishingstrategy,anddevelopingplanstocoordinateactivities.(2)Organizingisdeterminingwhattasksaretobedone,whoistodothem,

6、howthetasksaretobegrouped,whoreportstowhom,andwheredecisionsaretobemade.(3)Leadingincludesmotivatingsubordinates,directingothers,selectingthemosteffectivecommunicationchannels,andresolvingconflicts.(4)Controllingismonitoringactivitiestoensurethattheyarebeingaccomplishedasp

7、lannedandcorrectinganysignificantdeviations.5.Whataremanagers’role?HenryMintzbergconductedaprecisestudyofmanagersatwork.Hisfindingschallengedseverallong-heldbeliefsaboutmanager’sjob.Heconcludedthemanagersperformtendifferent,buthighlyinterrelatedroles.Managementrolesreferst

8、ospecificcategoriesofmanagerialbehavior.(1)Interpersonalrolesincludedfigurehead,leadershi