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1、Teaching:TheLibraryDiscovery,Learning,Discovery,Learning,Teaching:TheLibraryDiscovery,Learning,asanIntegralPartofHigherEducationChristineStohnSeniorProductManager,DiscoveryandDeliverySouthChinaNormalUniversity(202.116.41.69)-2016/1/26DownloaderUsersstudies–Whatdousersneed?Discov
2、eryconceptsandideasDiscoveryandlibraryservices:ACorePartofHighEducationLeganto–anewreadinglistsolutionTOPICS1234SouthChinaNormalUniversity(202.116.41.69)-2016/1/26DownloadFindmaterialsforacourseassignmentObtaindataforaresearchprojectAccesstoaknownbookorarticleLocatethelatestarti
3、clesinaspecificfieldGetaquickoverviewofaspecifictopicUserscomewithdifferentexpectationsSouthChinaNormalUniversity(202.116.41.69)-2016/1/26DownloadicsExLibrisLtd.,2015-InternalandConfidentialUnderstanddifferencesandsimilaritiesIdentifyrecurringthemesClusterthemintogroupswiththesa
4、mecharacteristCreatePersonasandidentifycommonthemesChallengeassumptionsandgainnewinsightsWhoarethe(potential)usersandwhatdotheyneed?EnhancediscoveryexperienceandeffectivenessUserStudies-PurposeSouthChinaNormalUniversity(202.116.41.69)-2016/1/26DownloadmHarvardUniversity,n
5、iversity,NYUExLibrisLtd.,2015-InternalandConfidentialHarvardUniversityworkshop,withparticipationfroBrandeisUniversity,CUNY,BostonCollege,BostonUOxfordUniversityworkshopLibraryreporteduserscenariosWorkshopswithlibrariansfromdifferentinstitutionsUserinterviews/questionnairesM
6、ethodologySouthChinaNormalUniversity(202.116.41.69)-2016/1/26DownloadnsgroupstakemostoftheirresourcesfromUsergroupsUser–User––togainmoreknowledgeforpapers/projectstounderstandtheirresearchareafirstandthenoftenneedtobuildupterminologyfirstGraduatesnarrowitdownUndergraduates••Stud
7、entsUndergraduatestudentsreadinglists/settextbooks–butthereareexceptioRecurringthemesRecurringthemes–Recurringthemes••SouthChinaNormalUniversity(202.116.41.69)-2016/1/26Downloadswellasndco-authors)newestmaterialterialknowtheircoregroupsUsergroupsUser–User––theyareusually(butnota
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