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ID:16314138
大小:24.23 KB
页数:20页
时间:2018-08-09
《百货商场运营管理技能提升(department store operation management skills promotion)》由会员上传分享,免费在线阅读,更多相关内容在教育资源-天天文库。
1、百货商场运营管理技能提升(Departmentstoreoperationmanagementskillspromotion)The1corecontentcurriculumcontentfromawhyoperationservicequalityofdepartmentstoreafteralldependsoncustomerperception1fromwhyweshouldpayattentiontotheservicequalityfactorsofretailenterprisesThisproductquality.WhencommoditypricesThispro
2、ductfeaturesAllvarietiesofgoodsThisinformationserviceThisservicesystemThemallservicesystem2frominthecustomerperceivedintheexergycomplainthandlingsystemandcustomerservicearethetwomostimportantsystemiswhatNocomplaintsfromprocessingsystemThisservicefromcustomerservicesystemNoenvironmentalfacilities
3、Caseactivity,experientialanalysis,learningThecorecontentoftwofromdepartmentstorestoreimageaffectsthesalesperformanceofthekeyforce1,brandmerchantsserviceimageAfterthepre-saleserviceAftersaleserviceWhenitcomestoguidetheprocessserviceAfterthecustomerserviceserviceFollowupandoldcustomersvisityouAfte
4、rthetreatmentofcomplaints2,commodityimageAftertheinventorystructureNosalesThisseasonWhentheweather,holidaysandseasonsNootherfactorsCaseactivity,experientialanalysis,learningThecorecontentofthreefromourdailyoperationsmanagementinthedepartmentstoreintheendtowhatweThedepartmentstoremanagementisthem
5、anagementofsuppliers,manageinadepartmentstorerelatedaffairsdepartmentstoreexergymanagementismanagementsystemofexecutivemanagementisincludedSymbolofpower.Butwiththedevelopmentofeconomy,people'sconsumptiondemandchangeisalsoproposednewrequirementsincludedsonowthedepartmentstoremanagementofdepartmen
6、tstoremanagementWhatshouldbeobserved1,themanagementofdepartmentstoresshouldfirstmanagetheservice2,anotherfunctionofdepartmentstoremanagementistobeagoodadviserandagoodguide.3,departmentstoredetailmanagementandqualityservice4,thekeytosuccessorfailureofenterprisesisdetails5,departmentstoresignorede
7、tailsisoftentherootcauseoflostopportunities6,departmentstoresonlypayattentiontodetailsinordertodistancefromcompetitors7,departmentstorestoestablish"detailsadvantage"toensuretheeverlastingexergy8,smallbehaviorchangesindepartm
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