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1、06导游服务技能(06tourguideserviceskills)2006Jiangsutourguidequalificationexamination"tourguideserviceskills"testquestionsFillintheblanks(0.5pointsperminute,20points).Pleasefillouttheanswersinthelinesofthequestion1.guideserviceisproducedwiththeappearanceoftourismactivitie
2、s,thewater,alongwiththecontinuousdevelopmentofthetourismindustryhasbecomemoreandmoremature.Thewholeprocessandallaspectsoftourguideservicethroughoutthetourismactivities,summedupcanbedividedintoonservices,lifeservices,water,andbyprocessingfivecategories.Tourguides,tr
3、avelagenciesmusthaveissuedconsentorconsent,whichisaprerequisitetoguidelegalwork.Dividedaccordingtothescopeofwork,thetourguideisdividedintoeffect,accompaniedbytourguides,scenicspotsandtouristguide.Thereisatourguide,guidethemtoworkasthemainoccupation,butitisnotaforma
4、lemployeetravelagency,andatthesametimetoserveseveraltravelagencies,thisguideiscalled"by".Fromtheairport(station,wharf)tostayatthehotelontheway,thetourguideistodocrossfromtheadjustmenttime(ofinboundtourists),pedestrianstocross,andpedestrianstocrossfrompedestrianstoc
5、rossfromsuchwork,thisisanimportantpartofthetourguidetothetouriststoleavethefirstimageofthegood.Afterthetouristsarrivedatthehotel,tourguideandassisttheteamtoaccompanyallcheck-informalities,pleasewaterdistributionhousingcard.Thetourguideserviceisaknowledgeintensivese
6、rvice,thatis,byonlybyaguidetoexplain,promoteworldculturalexchangesbetweencountriesandregions.Thewaterisintheprocessoftourismactivitiesandtourismallhinderthenormaltendencyoftheproblem,maycausedamageandaccident.Tosomeextent,thewateristhesouloftourguideservice.Guidese
7、rvicecanbringtouriststoenjoythewaterandenjoythewater,andthetwokindofenjoymentistherealpurposefortouristactivities.Therhythmisoneoftherequirementsofguidelanguageart,generallyreferstothewaterandthewaterguide.13,inordertopreventithappening,thetourguideafterreceivingth
8、etaskshouldcarefullyreadtheplan,_______________,halfanhourinadvanceJiezhanarrivedatthevenue.14,thelossofHongKongandMacaocompatriotsHVPS(HongKonga