资源描述：
《第七讲_激励理论的应用》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。
1、Motivation:FromConceptstoApplications激励理论的应用ChapterSEVEN工作设计理论Characteristics:SkillvarietyTaskidentityTasksignificanceAutonomyFeedbackJobCharacteristicsModelIdentifiesfivejobcharacteristicsandtheirrelationshiptopersonalandworkoutcomes.JobDesignTheory(cont’d)JobChar
2、acteristicsModelJobswithskillvariety,taskidentity,tasksignificance,autonomy,andforwhichfeedbackofresultsisgiven,directlyaffectthreepsychologicalstatesofemployees:KnowledgeofresultsMeaningfulnessofworkPersonalfeelingsofresponsibilityforresultsIncreasesinthesepsychol
3、ogicalstatesresultinincreasedmotivation,performance,andjobsatisfaction.CharacteristicsExamplesSkillVarietyHighvarietyTheowner-operatorofagaragewhodoeselectricalrepair,rebuildsengines,doesbodywork,andinteractswithcustomersLowvarietyAbodyshopworkerwhosprayspainteight
4、hoursadayTaskIdentityHighidentityAcabinetmakerwhodesignsapieceoffurniture,selectsthewood,buildstheobject,andfinishesittoperfectionLowidentityAworkerinafurniturefactorywhooperatesalathetomaketablelegsTaskSignificanceHighsignificanceNursingthesickinahospitalintensive
5、careunitLowsignificanceSweepinghospitalfloorsAutonomyHighautonomyAtelephoneinstallerwhoscheduleshisorherownworkfortheday,anddecidesonthebesttechniquesforaparticularinstallationLowautonomyAtelephoneoperatorwhomusthandlecallsastheycomeaccordingtoaroutine,highlyspecif
6、iedprocedureFeedbackHighfeedbackAnelectronicsfactoryworkerwhoassemblesaradioandthentestsittodetermineifitoperatesproperlyLowfeedbackAnelectronicsfactoryworkerwhoassemblesaradioandthenroutesittoaqualitycontrolinspectorwhotestsandadjustsitExamplesofHighandLowJobChara
7、cteristicsTheJobCharacteristicsModelEXHIBIT7–1Source:J.R.HackmanandG.R.Oldham,WorkDesign(excerptedfrompp.78–80).©1980byAddison-WesleyPublishingCo.,Inc.ReprintedbypermissionofAddison-WesleyLongman,Inc.JobDesignTheory(cont’d)SkillVarietyThedegreetowhichajobrequiresav
8、arietyofdifferentactivities(howmaydifferentskillsareusedinagivenday,week,month?).TaskIdentityThedegreetowhichthejobrequirescompletionofawholeandi
