1、各种买家询盘对应回复的模板一、买家询盘为泛问所有产品 询盘格式通常如下: We are interested in all yourproducts, could you please send us moreinformation and samples about yourproducts andprice list? 可参考如下模板回复: Dear Sir/ Madam, Thanks for your inquiry atMade-in-China.com. Weareprofessional supplierfor plush t
2、oys at competitive price, located in Nanjing City, Jiangsu Province.Here is the attachment with somepictures of our productsthat may suit yourrequirementsfor more, please check our website, and select the products thatyou’re interested in. We have great interestindevelopin
3、g businesswith you, should you have any inquiries or comments, wewould be glad to talk in details through MSN:XXX mails or any way you like. (附件内容可挑选一些公司主打产品) 客户泛泛咨询时,往往真实购买意图一般,除非其正好需要/感兴趣您现在的产品或您挑选出的主打产品。对能给予继续回复的客户应继续重点追踪,没有回复的客户则可以考虑不必花费大量时间追踪。 二、买家询盘为针对公司具体产品发的询价 此类询
4、价目标性较强,真实有效性较高,需重点跟进。已经根据买家询盘内容做出了具体回复,并同时报了价格,但买家没有再发邮件过来。 建议可发以下类似邮件提醒买家: Dear Sir/ Madam, Good morning! For several days no news fromyou, my friend. Now I am writing forreminding you about our offer for item ofXXX dated XXX according to your relative inquiry atMade-in-C
5、hina.com. Have yougot (or checked) the pricesAny comments by return willbe muchappreciated. (可根据客户要求的产品加上自己产品的特色)It will be our big pleasure if we have opportunities to be onservice ofyouin near future. Looking forward to your promptresponse. (可将第一次发给客户的邮件内容附在邮件下方以提醒买家第一次邮
6、件回复内容。) 若过段时间,买家还是没有回复邮件,建议可再发如下类似邮件再次追踪: Dear Sir/ Madam, How are you? Hope everythingis ok with you all along. Now I am writing for keepingin touch with you for further business. If any new inquiry, welcome here and Iwill try my best to satisfy you well with competitive
7、prices as per yourrequest. By the way, how about yourorder (or business) with item XXX? If still pending, I would like to offer ourlatest priceto promote an opportunity to cooperate with each other.如果连续三封邮件发出去之后买家仍然无动于衷,基本证明买家可能对您产品/价格不感兴趣或者由于其他原因暂时不需要您的产品,我们应暂时搁置,将时间用在继续寻