资源描述:
《回复客户询盘邮件》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、在外贸业务中,我们每天都在回复客人的询盘,那么你的回复是否规范,是否表达得明确而具体呢?这是我收集到的回复报价的英文样函,和大家一起分享吧。说明涨价原因DearSirorMadam:Enclosedisournewpricelistwhichwillcomeintoeffecttheendofthismonth.Youwillseethatwehaveincreasedourpricesonmostmodels.Wehave,however,refrainedfromdoingsoonsomemodelsofwhichweholdlargestocks.Theexplan
2、ationforourincreasedpricesstemsfromthefactthatwearenowpaying10%moreforourrawmaterialsthanwewerepayinglastyear,alongwithsomeofoursubcontractorshavingraisedtheirpricesasmuchas15%.Asyouknow,wetakegreatprideinourproductandareproudofthereputationforqualityanddependabilitywehavebuiltover15years
3、.Wewillnotcompromisethatreputationbecauseofraisingcosts.Wehave,therefore,decidedtoraisethepriceofsomeofourproducts.Wehopeyouwillunderstandourpositionandlookforwardtoyourcooperation.Withbestregards,Hillary说服买家涨价之前下单DearSirorMadam:Thisisregardingourquotationdated2November,andourmailofferdat
4、ed8Novemberconcerningthesupplyofwidgets(小机具).Wearepreparedtokeepourofferopenuntiltheendofthismonth.Foryourinformation,themarketisfirmandgrowing.Thereisverylittlelikelihoodofanysignificantchangeinthevisiblefuture.Asthisproductisingreatdemandandthesupplyislimited,tosecureyourorder,wewouldre
5、commendthatyouacceptthisofferwithoutdelay.Yourssincerely,Hillary对价格作出让步DearSirorMadam:Thankyouforyourmail.Wearedisappointedtohearthatourpriceforyourrequiredproductistoohighforyouracceptance.YoumentionedthatJapanesegoodsarebeingofferedtoyouatapriceapproximately8%lowerthanourquote.Weaccepty
6、ourposition,butweareoftheopinionthatthequalityoftheothermakesdoesnotmeasureuptothatofourproducts.Althoughwearekeentodobusinesswithyou,weregretthatwecannotacceptyourcounteroffer.Wedowanttotryandworkwithyou,andmeetyourrequest,butthebestwecandoistoreduceourpreviousquotationby3%.Wehopethatthi
7、swillmeetyourapproval.Welookforwardtohearingfromyou.Withbestregards,Hillary答复在30日有效期的信用状付款的建议DearSirorMadam:Thankyouforyourorderof500b/wTVsetsbyyourletterdated17July.Wehaveconsideredyourproposaltopaybya30-dayletterofcredit.Wedonotusuallyaccepttimecredit;however,invi