外贸邮件-史上最全的回复询盘模板.doc

《外贸邮件-史上最全的回复询盘模板.doc》由会员上传分享，免费在线阅读，更多相关内容在行业资料-天天文库。

1、外贸邮件－史上最全的回复询盘模板模版给大家提供个初期的解决思路，实际中要根据自身的问题做出相应的回复 1.未付款订单 Dear$buyer, WehavegotyourorderofXXXXXX。 Butitseemsthattheorderisstillunpaid.IftheresanythingIcanhelpwiththeprice,size,etc.,pleasefeelfreetocontactme.Afterthepaymentisconfirmed,Iwillprocessthe

2、orderandshipitoutassoonaspossible.Thanks！   BestRegards  $myname   译文：我们已收到你的订单，但订单似乎未付款。如果在价格和尺寸上有什么能帮助的，请随时与我联系。当付款完成，我将立即备货并发货。谢谢！ 提示：请根据您产品自身特点对描述内容进行修改。     2.已付款订单 Dear$buyer, YourpaymentforitemXXXXXXXhasbeenconfirmed.Wewillshipyourorderoutwith

3、inXXXbusinessdaysaspromised.Afterdoingso,wewillsendyouane-mailnotifyingyouofthetrackingnumber.Ifyouhaveanyotherquestions,pleasefeelfreetoletmeknow.Thanks! BestRegards $myname   译文：您的订单编号为XXXXXXX的款项已收到，我们将在承诺的XXX天内发货，发货后，我们将通知你货运单号。如果您有任何问题请随时联系我。谢谢！ 

4、提示：请填上您的订单号和发货天数。  3.发货后 Dear$buyer, TheitemXXXXXXyouorderedhasalreadybeen?shippedoutandthetrackingnumberisXXXXX.Theshippingstatusisasfollows:XXXXXX.Youwillgetitsoon.Thanksforyoursupport! BestRegards $myname   译文：订单号为XXXXXXX的货物已经发货，发货单号是XXXXXXXX，运输方式

5、是XXXXXXXXX，订单状态是XXXXX。您将会很快收到货物，感谢您的支持和理解。 提示：请填写订单号、发货单号、运输方式和发货日期。   4.询问是否收到货 Dear$buyer, AccordingtothestatusshownonEMSwebsite,yourorderhasbeenreceivedbyyou.Ifyouhavegottheitems,pleaseconfirmitonDHgate.com.Ifnot,pleaseletmeknow.Thanks！ BestRegard

6、s $myname   译文：EMS网站显示您已收到货物。如果您已收到货物请到敦煌网确认，如果有问题请告知我。谢谢！ 提示：可根据您货物的实际情况进行更改。      5.客户投诉产品质量有问题 Dear$buyer, Iamverysorrytohearaboutthat.SinceIdidcarefullychecktheorderandthepackagetomakesureeverythingwasingoodcondition?beforeshippingitout,Isupposet

7、hatthedamagemighthavehappenedduringthetransportation.ButI’mstillverysorryfortheinconveniencethishasbroughtyou.IguaranteethatIwillgiveyoumorediscountstomakethisupnexttimeyoubuyfromus.Thanksforyourunderstanding. BestRegards $myname   译文：很抱歉听到发给您的货物有残损，

8、我在发货时再三确定了包装没有问题才给您发货的。残损可能发生在运输过程中，但我仍旧因为带给您的不便深表歉意。当您下次从我这购买时，我将会给您更多的折扣。感谢您的谅解。 提示：请根据投诉的实际情况进行更改。   6.订单完成 Dear$buyer, Iamveryhappythatyouhavereceivedtheorder.Thanksforyoursupport.Ihopethatyouaresatisfiedwiththeitemsandlookforwardtodoingmorebusin