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ID:40179683
大小:2.86 MB
页数:36页
时间:2019-07-24
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1、ROIofTrainingSession6–IsolatingtheResults/EffectsOftheTrainingInterventionPre-AmbleIsolatingtheresults/effectofthetrainingeffortisthemostdifficultandalsomostimportantelementofbuildingthecaseforvalue(ROI);Becauseofthis,valueatthehigherlevelsisseldomdetermined;However,thecredibilitynotonlyo
2、fyourstudytoshowvalue,butalsothetrainingfunctionisbasedonthiselement.Pre-AmbleThecomplexityofisolatingtheeffect,isafunctionofthevariablesthatareinplayatanymomentintimeinanorganizationPre-AmbleTheChallengePre-AmbleAnacceptabledegreeofaccuracyExternalFactorsManagementAttentionIncentivesSyst
3、ems/ProceduresChangesLearningProgramTOTALIMPROVEMENTAFTERPROGRAMEFFECTOFLEARNINGONIMPROVEMENTHowthendoyouisolatetheeffects?ControlgroupsTrendlineanalysisofperformancedataParticipant’sestimationofimpactSupervisor’sestimationofimpactManagement’sestimationofimpactUseofpreviousstudiesUseofcus
4、tomerinputSubordinate’sreportofotherfactorsEstimatingtheimpactofotherfactorsIsolatingtheEffectsoftheInterventionControlgroupsTrendlineanalysisofperformancedataParticipant’sestimationofimpactSupervisor’sestimationofimpactManagement’sestimationofimpactUseofpreviousstudiesUseofcustomerinputS
5、ubordinate’sreportofotherfactorsEstimatingtheimpactofotherfactorsIsolatingtheEffectsoftheInterventionIsolatingtheEffectsoftheInterventionExternalFactorsManagementAttentionIncentivesSystems/ProceduresChangesLearningProgramELIMINATEControlgroupsTrendlineanalysisofperformancedataParticipant’
6、sestimationofimpactSupervisor’sestimationofimpactManagement’sestimationofimpactUseofpreviousstudiesUseofcustomerinputSubordinate’sreportofotherfactorsEstimatingtheimpactofotherfactorsIsolatingtheEffectsoftheInterventionIsolatingtheEffectsoftheInterventionExternalFactorsManagementAttention
7、IncentivesSystems/ProceduresChangesLearningProgramCALCULATEANDATTRIBUTETHERESTControlGroupsMostaccurateisolationapproach;Involvestheuseofanexperimentalgroupthatisimpactedbytheinterventionandacontrolgroupthatisnot;Compositionofbothgroupsshouldbeasidenticalaspossiblea
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