培训的投资回报-4(nxpowerlite)

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1、MeasuringROIofTrainingSession4DataGathering"Geniusisonepercentinspirationandninety-ninepercentperspiration“ThomasEdisonWhatyouneedtoknowQualitativevisQuantitativeQualitativeQuantitativeQualitativevisQuantitativeIfeelFour(4)rosesWhen?Level1Level1Level2Level3Level4and

2、5Level6Whichgatheringtechniquesandinstruments?QuestionnairesSurveysTestsInterviewsFocusgroupsObservationPerformancerecordsKnowledgeandskillstestingProgramfollowupProjectassignmentsMethodsandInstrumentsMethodsandInstrumentsInstrument/Level123456FollowupquestionnaireFo

3、llowupsurveyKnowledgetestsallformatsSkillsevaluationallformatsFocusgroupInterviewObservationPerformancecontractingandrecordingProjectassignmentsProgramfollowupWheredoyoufindthedata?SourcesParticipants;SupervisorsofParticipants;SubordinatesofParticipants;PeerGroup;HRD

4、Staff;PerformanceRecords:Performancecontracts;Disciplinaryrecords;Safetyrecords;ScorecardsTheBigfiveindesigningaquestionnaire?DesignValid–includingfacevalidity;Reliable;Easytoadminister;Anonymityandfeedbackcommitment;Costeffective