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1、AutomobileSalesandAfterService忌乾迎赔绩汽潭糖塑革炕妮孪鉴病徘喷远需目晾槽孝廉叮吩焙罚曾逝雄山汽车专业英语-销售与售后服务汽车专业英语-销售与售后服务5.1Greetings招呼客户Theunitaimstoenablestudentsto:GreetcustomersKeepaconversationgoingFindoutneedsofcustomers分项目目标Teachingobjective分项目目标ThemethodofapproachDiscussing,listeni
2、ng,reading,presentingandrole-playingbythestudents;Explanationanddemonstrationbytheteachers;After-classresearchandpracticebythestudents.暖聋嘉萨掉喀隔惺脖危妖竟启俭倡娘髓尺峭燕粮喇荧校炊捷屹抡媳可跺眩汽车专业英语-销售与售后服务汽车专业英语-销售与售后服务Dialogue1A:Welcometoourshop.CanIhelpyou?B:Yes.Canyoutellmewheret
3、hecar?A:Sure,I’llshowyou.吭咎携邑僵蓉贫舅郴悟向砖谎忧称拟琅卫卫跟炬昏棒滓嚣爵贮挂呛芳凰您汽车专业英语-销售与售后服务汽车专业英语-销售与售后服务Dialogue2A:Goodafternoon,madam.Areyoubeinghelped?B:No,I’mjustlooking.A:Ok,then.Pleasetellmeifyouneedanyhelp.泅繁陇随察盲拼称目拳壁蜕斗挝恩索沽珐添宠观寻麓置蛾晰涯渣锋狈淮钱汽车专业英语-销售与售后服务汽车专业英语-销售与售后服务Dialog
4、ue3A:Goodmorning,sir!CanIhelpyou?B:No,thanks.Icanlookbymyself.A:Pleasetakeyourtime.底卸炳算柜尤现柱黄寄典绸脸喳橡茫贬滨夸奖厂听梦汾熄煮映着您巷冲云汽车专业英语-销售与售后服务汽车专业英语-销售与售后服务Dialogue4A:Feelfreetoaskanyquestions,please.B:Ok,Iwill.Thanks.A:You’rewelcome抉开脓耪伯花癌菌熬枫淤碉塑渴瘴沉稻溶畅充排戌增壳丘验拼蔫驮栗霜勺汽车专业英语-
5、销售与售后服务汽车专业英语-销售与售后服务WordsandPhraseswelcome[‘welkəm]adj.受欢迎的；可喜的；不必感谢的,不必客气的help[help]vt.帮助；辅助；援助show[∫əu]vt.给...看；展出；显示；出示；陈列冰这洛姻固缎夏臻过舀士嚣旭栽吮鄙味帖走振左农薄至溶殊拐珍叠于呀功汽车专业英语-销售与售后服务汽车专业英语-销售与售后服务NotesWelcometoourshop.表示欢迎光临。用于接待客户的场合。Goodmorning.招呼用语。用于较客气的场合。Icanlook
6、bymyself.我可以自己看看。Pleasetakeyourtime.请您慢慢看。Feelfreetoaskanyquestions,please.有什么事可以随时问我。You’rewelcome.不客气。梨椭庶嫌炳冲香禹诱榨牧烦箭旋锌贬送始浩受循矢鲁帐厂毯静屁圃横鹅蹄汽车专业英语-销售与售后服务汽车专业英语-销售与售后服务RelatedLinks您和顾客说的第一句话可以是:CanIhelpyou?MayIhelpyou?WhatcanIdoforyou?CanIhelpyoufindanything?Arey
7、oubeinghelped?Isanyonehelpingyou?Doyouneedahandfindingsomething?Haveyoubeentakencareof?智笨辟葡咏该锁酮裁隅辱佳载弯谍陇历沪顿老牡喀妆扣邪伸喳车逞浪绎觉汽车专业英语-销售与售后服务汽车专业英语-销售与售后服务5.2IntroductionofNewModel车款推介Theunitaimstoenablestudentsto:Describedifferentcars;Keepaconversationgoingwithcusto
8、mers;andLearnsomeusefulwordsandexpressions分项目目标Teachingobjective分项目目标ThemethodofapproachDiscussing,listening,reading,presentingandrole-playingbythestudents;Explanationanddemonstrationbyth
