涉外英语导游综合教程教学课件作者尚志芹目录.ppt

《涉外英语导游综合教程教学课件作者尚志芹目录.ppt》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。

1、涉外英语导游综合教程尚志芹Chapter1PreparationforReceivingaTourGroupUnit1KnowledgePreparation知识准备Unit2OperationPreparation业务准备Unit3MaterialPreparation物质准备Unit4Image&PsychologyPreparation个人形象、心理准备下一页返回Chapter2ReceivingaTourGroupUnit1Pre-receivingTourService旅游团抵达前的服务Unit2Spottinga

2、TourGroup认找旅游团Unit3OntheWaytotheHotelService转移途中服务上一页下一页返回Chapter3ServiceatHotelUnit1Checkingin办理住店手续Unit2TheFirstDinnerattheHotel用好第一餐Unit3MorningCallService安排叫早服务上一页下一页返回Chapter4ItineraryDiscussion&EntertainmentontheWayUnit1ItineraryDiscussion商定行程Unit2PersonalPer

3、formance&EntertainmentArrangementontheWay个人才艺表演与途中娱乐安排上一页下一页返回Chapter5SightseeingUnit1PickinguptheTouristsattheHotel&CityTour酒店集合游客出发及市容导游Unit2GuidinginScenicAreas(theOldDragonHead)景点导游（老龙头）Unit3GuidinginScenicAreas(theFirstPassunderHeaven)景点导游（天下第一关）上一页下一页返回Chapte

4、r6DininginChinaUnit1BusinesswiththeRestaurant餐饮服务Unit2AttheRestaurant饭店用餐上一页下一页返回Chapter7HowtoDealwithEmergencyUnit1OperationalAccident业务事故处理Unit2PersonalAccident个人事故Unit3SecurityAccident安全事故上一页下一页返回Chapter8ShoppingUnit1ArrangetheShoppingActivitiesfortheTourists为游客

5、安排购物活动Unit2IntroducetheLocalSpecialtiestotheTourists向客人介绍当地的特产Unit3HelptheTouristsPickouttheGoods帮助游客挑选商品上一页下一页返回Chapter9DepartureUnit1PreparationforSeeingoff送站准备Unit2CheckingoutService离店服务Unit3Seeingoff送行服务上一页下一页返回Chapter10DealingwiththeLeft上一页返回