商业英语入门chapter 3

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1、BusinessEnglishProduction&QualityManagementLearningObjectivesDefineproduction,manufacturingandoperations.DescribeproductionprocessesExplainplanningoperationsDiscusscontrollingoperationsSummarizemodernproductionissuesandtechniquesQuestionHowdoyoumakedumpling?Canyoudesc

2、ribethewholeprocess-howtoprepare,whatingredientsareneeded,howtomakethemthefinalproducts?Comparing3DefinitionsProductionManufacturingOperationsProduction&OperationProduction—theprocessoftransforminginputs(rawmaterials)intooutputs(goods&services)tangiblegoods(recognizab

3、lephysicalproducts)intangibleservice(hospital,airlineetc.)Production&OperationManufacturing—onepartofproductiontangiblegoodsbyhandorwithmachineryProduction&OperationOperations—thefunctionsneededtokeepthecompanyproducing,literallyanyfunctionorseriesoffunctionsenactedto

4、carryoutastrategicplant.PurchasingmaterialsmanagementProductioninventoryandqualitycontrolmaintenanceandmanufacturingengineeringplantmanagementTheNatureofProductionProcessinputtransformationoutputmaterialinputshumaninputsotherinputsproductionactivitiesthattaketheinputs

5、andcombinetheminsomespecialwaytoproducetheoutputThefinalresultoftheproductionprocessPeopleTechnologyEquipmentMaterialsCapitalInformationWorkactivitiesManagementactivitiesTechnologyandoperationsmethodsFinishedgoods&servicesFinancialresultsInformationHumanresultsPlantLo

6、cationCustomerlocationSourceofrawmaterialsLaborsupplyPowerandwaterCommunityconsiderationTakeTianjinUniv.asanexample,pleaseidentifywhataretheinputs,transformationprocessandoutputs?InputsProfessorsBooksAcademicjournalsAudiovisualmaterialsComputersClassroomsteachers’work

7、activitiesmanagementactivitiestheteachingtechnologyandmethodsTransformationProcessOutputsTotransform“unenlightened”studentsintoeducatedandskilledindividuals.ProcessesPartsPeoplePlanningandControlSystemsThe5PsinOMPlantsOperationsManagementControllingOperationsPlanningo

8、perationsPlanningOperationsCapacityplanningFacilitieslocationplanningProcessplanningFacilitieslayoutplanningAggregateplanMas