商业英语入门chapter3

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1、BusinessEnglishProduction&QualityManagementLearningObjectivesDefineproduction,manufacturingandoperations.DescribeproductionprocessesExplainplanningoperationsDiscusscontrollingoperationsSummarizemodernproductionissuesandtechniquesQuestionHowdoyoumakedumpling

2、?Canyoudescribethewholeprocess-howtoprepare,whatingredientsareneeded,howtomakethemthefinalproducts?Comparing3DefinitionsProductionManufacturingOperationsProduction&OperationProduction—theprocessoftransforminginputs(rawmaterials)intooutputs(goods&services)ta

3、ngiblegoods(recognizablephysicalproducts)intangibleservice(hospital,airlineetc.)Production&OperationManufacturing—onepartofproductiontangiblegoodsbyhandorwithmachineryProduction&OperationOperations—thefunctionsneededtokeepthecompanyproducing,literallyanyfun

4、ctionorseriesoffunctionsenactedtocarryoutastrategicplant.PurchasingmaterialsmanagementProductioninventoryandqualitycontrolmaintenanceandmanufacturingengineeringplantmanagementTheNatureofProductionProcessinputtransformationoutputmaterialinputshumaninputsothe

5、rinputsproductionactivitiesthattaketheinputsandcombinetheminsomespecialwaytoproducetheoutputThefinalresultoftheproductionprocessPeopleTechnologyEquipmentMaterialsCapitalInformationWorkactivitiesManagementactivitiesTechnologyandoperationsmethodsFinishedgoods

6、&servicesFinancialresultsInformationHumanresultsPlantLocationCustomerlocationSourceofrawmaterialsLaborsupplyPowerandwaterCommunityconsiderationTakeTianjinUniv.asanexample,pleaseidentifywhataretheinputs,transformationprocessandoutputs?InputsProfessorsBooksAc

7、ademicjournalsAudiovisualmaterialsComputersClassroomsteachers’workactivitiesmanagementactivitiestheteachingtechnologyandmethodsTransformationProcessOutputsTotransform“unenlightened”studentsintoeducatedandskilledindividuals.ProcessesPartsPeoplePlanningandCon

8、trolSystemsThe5PsinOMPlantsOperationsManagementControllingOperationsPlanningoperationsPlanningOperationsCapacityplanningFacilitieslocationplanningProcessplanningFacilitieslayoutplanningAggregateplanMas