bank of america sales & service specialist

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1、BankofAmericaSales&ServiceSpecialist1.Basedonyourindividualexperience,andwhatyourcareergoalsarecurrently.2.HowdoyouseeyourselfcontributingtotheBofAteam?3.Wheredoyousee5yearsfromnow?4.Whatisyourweakness?5.Tellusaboutatimeyoudisagreedwithamanagersdecision.6.Whatwouldyour

2、oldmanagersayaboutyou?7.WhyBankofAmerica?Lotsofroleplaying.Wheredoyouseeyourselfinfiveyears?8.Whatmadeyouwanttoworkforthiscompany?9.WhydoyouwanttobeaSSS?WhataresomeofthethingsthatyouaregoingtodoinordertoachieveyourgoalsasaSSS?10.Howwouldyousellbusinessproductsandservic

3、estoapersonalcustomer?11.Questionsrangefrom"Tellmeaboutatimewhenacustomerwasirateandwhatyoudidtocalmthesituationandwhatwastheresult?"Mostquestionsaresalesandcustomerservicerelated,askingaboutvariousexperiencesyouhavehad.12.Howwouldyoudealwithanupsetcustomer?13.HowIwoul

4、dpersonallydriveresultsthatwouldreflectonthebankingcenterasawhole.14.WhenIfirststartedwithBankofAmericaasateller,theyputapeninfrontofmeandaskedmetosellittothem.15.Canyousell?Areyougoingtoschool?Haveyouhandledlargeamountsofcash?16.Ifyoucanmeetwithsomeonefamouswetheraliv

5、eordeathwhowoulditbe?Anwhy?17.Whatareyourstrengthsandweaknesses?18.Whatwouldyoudoiftherewasasituationwithaniratecustomer?19.Whatmakesmegoodfortheposition?20.WhatRetailExperiencedoyouhave?21.Howdoyouhandlecustomerconflict?22.Whatisanoppurtunityforyoutoimprove?23.Whatdoy

6、ouknowaboutBankofAmerica?24.Describeatimeyouhadtosellsomethingtosomeone,didyoucreateaneedfortheproduct?How?25.Howdoyouhandledifficultsituationswithcustomers?Whataresomeofyouraccomplishmentsfromyourpreviousemployers26."Whenhaveyoumadeamistake,andwhatdidyoudotofixit?"27.

7、"Whatwouldyoudoifyouhadadisagreementwithaco-workerorsupervisor?"28.Tellmeaboutapastexperiencewhere......Anothercommon.29.Whydidyouleaveyourformeremployee?30.WhathasyourexperienceoveryourbreakfromBankofAmericataughtyou?31.Wheredoyouseeyourselfin3-5years?32.Whatisyourbig

8、gestskillgap?33.Wheredoyouseeyourselfinafewyears?34.Wheredoyouseeyourselfinafewyears?35.Describeanincidentwhereyouhad