实用商务英语写作课件-Unit 6.ppt

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1、Unit6SocialCorrespondence(II)TasksLetterofCongratulationLetterofThanksLetterofComplaintLetterofApologyTasksofLetterofCongratulation1.Introduction2.Principles3.Layout4.Samples5.Exercises6.CasestudyIntroductionLetterofcongratulationiscommoninsocialcontacts,anditisveryuse

2、fulforexpressinggoodwishesonsomesocialoccasions.Itcanbedividedintotwotypes:formalandinformal..Intheformercase,weoftenuseinvitationcardsandinthelatteroneweusejustcommonletters.Sendinglettersofcongratulationisconsideredasathoughtfulgesture,whichwillhelptonourishinterpers

3、onalandinter-companyrelationships.Afterreceivingaletterofcongratulation,youshouldwriteareplyexpressingthanks.Ofcourse,itshouldbeshortandclear.Principlesa)Aletterofcongratulationshouldmakereceiversfeelcertainthatheorshedeservestherecognition;b)Thecongratulatorynoteshoul

4、dbebriefandpithy;c)Aletterofcongratulationshouldbesentassoonaspossible;d)Themessageshouldcarryatoneofbeingpositive,natural,warmandsincere.LayoutAtthebeginningofaletter,congratulatorymessagesshouldbeconveyed.Ifnecessary,tellhowyoulearntaboutthegoodnews.Then,explainthere

5、asonswhysendingtheletterofcongratulation.Don’tforgettoexpresshowhappyyouareforhim/her.Finally,endtheletterwithbestwishes.Dear***Congratulationsonyourrecentpromotionto(position)!Iknowhowhardyouhaveworkedtoearntherecognitionyoupresentlyenjoyat(nameoffirm),andIfeelthat

6、theyareverywiseinhavingmadetheirchoice.Ibelievethatyouwillexcelinyournewroleas(position).Pleaseacceptourbestwishesforyoursuccessinyournewposition.Expressyourcongratulationsattheverybeginning.EndwithbestwishesamanagerMaggie:Statethereasonforcongratulationandconveythepra

7、ise.themanager!PPGCompanyLayoutSampleofLetterofCongratulation–congratulationsonone’sawardDearMary,Itisverygratifyingtoknowthatyoureceivedanawardofoutstandingperformanceatsuchamultinationalcorporation.Iamalwaysdeeplyimpressedbywhatyouhavedonetomakethefirmproductiveandpr

8、ofitableoverlastfiveyears.Theawardwillgivepleasuretopeoplewhoknowyouandyourworkintoday’sbusinesscircle.Congratulation