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时间:2020-03-14
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1、CHAPTER4:CHOOSINGBRANDELEMENTSTOBUILDBRANDEQUITYKevinLaneKellerTuckSchoolofBusinessDartmouthCollege4.1BuildingCustomer-BasedBrandEquityBrandknowledgestructuresdependon:TheinitialchoicesforthebrandelementsThesupportingmarketingprogramandthemannerbywhichthebrandi
2、sintegratedintoitOtherassociationsindirectlytransferredtothebrandbylinkingittosomeotherentities4.2CriteriaforChoosingBrandElementsMemorabilityMeaningfulnessLikabilityTransferabilityAdaptabilityProtectabilityMarketer’soffensivestrategyandbuildbrandequityDefensiver
3、oleforleveragingandmaintainingbrandequity4.3MemorabilityBrandelementsshouldinherentlybememorableandattention-getting,andthereforefacilitaterecallorrecognition.Forexample,abrandofpropanegascylindersnamedBlueRhinofeaturingapowder-blueanimalmascotwithadistinctiveyel
4、lowflameislikelytostickinthemindsofconsumers.4.4MeaningfulnessBrandelementsmaytakeonallkindsofmeaning,witheitherdescriptiveorpersuasivecontent.TwoparticularlyimportantcriteriaGeneralinformationaboutthenatureoftheproductcategorySpecificinformationaboutparticularat
5、tributesandbenefitsofthebrandThefirstdimensionisanimportantdeterminantofbrandawarenessandsalience;thesecond,ofbrandimageandpositioning.4.5LikabilityDocustomersfindthebrandelementaestheticallyappealing?Descriptiveandpersuasiveelementsreducetheburdenonmarketingcomm
6、unicationstobuildawareness.4.6TransferabilityHowusefulisthebrandelementforlineorcategoryextensions?Towhatextentdoesthebrandelementaddtobrandequityacrossgeographicboundariesandmarketsegments?4.7AdaptabilityThemoreadaptableandflexiblethebrandelement,theeasieritisto
7、updateittochangesinconsumervaluesandopinions.Forexample,logosandcharacterscanbegivenanewlookoranewdesigntomakethemappearmoremodernandrelevant.4.8ProtectabilityMarketersshould:Choosebrandelementsthatcanbelegallyprotectedinternationally.Formallyregisterchosenbrande
8、lementswiththeappropriatelegalbodies.Vigorouslydefendtrademarksfromunauthorizedcompetitiveinfringement.4.9TacticsforBrandElementsAvarietyofbrandelementscanbech
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