企业内部社交网络知识共享的影响因素研究.pdf

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1、ResearchonKnowledgeSharingandIt’sInfluencingFactorsinEnterprise’sInternalSNSAbstractIntheknowledgeeconomyera,knowledgesharingcanpromotetherapidflowofknowledgeandstrengthenthecollaborationwithintheenterprise.It‟salsoaneffectivewaytodevelopandutilizetheknowledgeresources.Withthe

2、enterprise-scaleexpansionandthedevelopmentofInternettechnology,enterprisesturnedtofocusontheconstructionofinternalcorporatesocialplatform,hopingitcanreplacethepreviousinformal,fragmentedsocialsystemgraduallyandpromotethesmoothsharingofknowledge.Sincemuchresearchshowedthatthein

3、ternalSNSmembersareunwillingtosharingknowledge,howtoguidethesharingbehaviorbecomesachallengeofenterprise.Thisresearchbuiltatheoreticalmodelofknowledge-sharingfactorsbasedontheperspectivesofMotivation-Opportunity-Ability(MOA)frameworkafteracarefullyreviewoftheoryrelatedtoknowle

4、dgesharingandSNS.Theresearchillustrateshowself-efficacy,expectedreciprocation,thestructureofthesocialnetworkandorganizationaltrustinfluenceknowledgesharingofinternalSNSandputforwardedthehypothesesaccordingly.Thisthesiscollecteddatabytheapproachesofquestionnairessurveyanddidane

5、mpiricalanalysisbyusingSPSS19.0.Theresultsshowedthatself-efficacy,expectedreciprocation,thestructureofthesocialnetworkandorganizationaltrustbothhaveapositiveimpactonknowledgesharing.Inaddition,differentdimensionsoftheexpectedreciprocation,socialnetworksandorganizationaltrustsh

6、owedsomedifferenceinthedegreeofpositiveimpactontheknowledgesharing.Suggestionsbasedontheresultalsocanbeaguidelineforenterprise‟sknowledgemanagement.KeyWord:InternalSocialNetwork;KnowledgeSharing;InfluencingFactorII目录摘要...........................................................

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