Unit 1 Reception(第一单元接待).ppt

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1、Unit1ReceptionLearningobjectivesMakingreservationsMakingintroductionsMaking,receiving&declininginvitationsStartingsmalltalksEntertainingvisitorsUnit1–bigtask–receptionMakeavideoaboutclientreception.(5-8m)Youshouldincludethefollowingsituation:1.makehotelreservation2.pickupyourclientatt

2、heairport3.startsmalltalksinthecar4.entertaintheclientattherestaurant/toanightclub/toaKTV/toateahouse/FreetalkChooseonewaytoentertain…SupposeObamawillcometoChina…FreetalkMakegoodarrangementstowelcome…SupposePremierWenwouldcometoGuangzhou…(hecamelastmonth)FreetalkMakeagoodhotelreservat

3、ionfor…Crosstalkcomedian相声演员FreetalkMakegoodarrangementstowelcome…SupposeXXwouldcometoFoshan…ListeningpartA–P4I’dliketomakesomereservationsplease.Whenwilltheybearriving?Iwonderifyoucanarrangeoneconferenceroomforthemfortwodays.ListeningpartB–P7ItseemsasifIhadseenyousomewherebefore.Ihea

4、dsheisoneofthesecretsofthiscompany’ssuccess.Speakofthedevil,thefamousMissLewisisstandingrightbehindyou.I’veheardsomuchaboutyou.ListeningpartC–P12HaveyoubeentoEdinburgh爱丁堡before?Thereissuchalottosee.Therewasalotofturbulence气流，动荡.SmalltalksWhatissmalltalk?Whenwillyoumakeasmalltalk?Whata

5、rethetopicsforsmalltalks?EdinburghEdinburghCastleUniversityofEdinburghEdinburghWewouldliketohelpyouplanyourbreaktoScotland’scapitalcity.Edinburghhasallyouneedtoenjoyagreatgetaway！anactivebreakaspotoftheatreandcultureaneventfulbreaksomeshoppingacityspaabreakfromthecity爱丁堡是一个历史悠久、风景秀丽文化

6、城市，依山傍水，地貌多姿，素有“北方雅典”之称。也是苏格兰首府和医疗、司法、银行保险、核能及电子研究的中心。该市人口44万。始建于公元6世纪，12世纪建成。有“欧洲最美丽城市之誉”。ListeningpartD–P16Wherehaveyoubeenhidingyourselflately?Iwashopingtomixbusinesswithpleasure.IthoughtwemighttryoutthenewItalianrestauranteveryone’sbeentalkingabout.We’vegottogetthecontractreadyfor

7、MissKing.We’resupposedtobehavingabigdinner.ListeningpartE–P18Wehavesomefamousbrandsofalcohol.Mostnorthernersliketohavealcohol白酒whilemanysouthernersliketohavewine葡萄酒oryellowwine黄酒.Heretheyserveanon-alcoholiccocktail鸡尾酒.Reception–sentencepatterns(preliminary)1.Excuseme,areyouMr.Brownfro

8、mtheU