Business-Reception---and-Arrangement-商务接待与安排课件.pptx

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1、Speaking&PracticeModelVIBusinessReceptionandArrangementTask1MakingAppointmentTask2Task3DrawingupaScheduleTask4DealingwithSpecialSituationGreetingandIntroductionLearn&practiceTask1Greeting&IntroductionNewwordsonbusinessNewwordsexhibitionhallondisplayWatchavideoandanswertheque

2、siton.1.Whatshallwetalkaboutwhenwefirstmeetsomebodyonbusiness?2.Whatdetailshouldwepayattentiontowhenwereceivesb.fromtheairportorthetrainstation?VideoProcedureofbusinessreception1.Preparethereceptionjob.2.Receivesb.ontime.3.Greetandintroduceyourself.4.Introduceyourcolleagues.

3、5.Askthevisitoraboutthejourney.6.Offerthehelptogetthebaggage.7.Leadthevisitorawaytothehotel.DialogReaddialog1andcheckthereceptionprocedureagain.Onthewaytothehotel...1.Whatwillthereceptionisttalktothevisitor?2.Howwillthereceptionistseatonthecarifhe/shedrivethevisitortothehote

4、l?3.Howwillthereceptionistseatonthetexiifhe/shecallatexiandleadthevisitortothehotel?Onthewaytothehotel...Youcanhavesmalltalkswiththevisitor:1.Theimpressionofthelocalplace.2.Theweatherofthelocalplace.3.Thefeelingofthejourney.4.Moreintroductionofyourselfandthecompanythatyoubel

5、ongto.5.Brieflyintroductionofthepurposeofthetravelling.6.Sightseeingofthelocalplace........1.SomecontroversialissuesaboutthegovernmentandtheParty.2.Someconfidentialissuesaboutthebusiness.3.Someissuesaboutthepersonalprivacy.4.Someissuesaboutthepoortasts.SeatplanIReceptionistV

6、isitorDCBSeatplanIITexiDriverDVisitorReceptionistFirstmeetingonbusinessWhatisthedifferencefromthesituationwhenyoureceivesb.attheairportortrainstation?VideoIVideoII1.Whataretheytalkingaboutatthebeginning?2.Whataretheygoingtodonext?3.HowdoesClivearrangeforMr.Sakai?VideoIII1.Wh

7、ataretheydoingnow?2.Ifthevisitorandyouspeakatthesametimeduringtheconversation,whatshouldyoudo?Task2MakingappointmentsWaysofmakingappointmentsbyphonebye-mailbyletterVideo1.Whataretheyoungmandoingintheconversation?2.Whendotheyplantomeet?DialogreadingReaddialog1,2,3andtrytofind

8、outtheusefulexpressionsandpatternsof...1.makingappointments2.positiverespon