酒店英语实训Unit3Reception

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1、UnitThreeReceptionExerciseinClassTask1TalkingFacetofaceTask2MaintainingaSharpEyeExerciseinClassPassageOnePassageTwoPutinUse(R=ReceptionistG=Guest)R:Goodmorning,sir.HowcanIhelpyou?G:(1)______________.Canyouchangearoomforme?Mineistoonoisy.Ican’t(2)_______it.R:I’mawfully(3)________tohe

2、arthat,sir.MayIknowyournameand(4)________________?G:JohnSmith.Room508.R:Oh,Isee.Room508isjust(5)______thebaggageelevator.It’spossiblethatthe(6)______mightbeheardearlyinthemorning.G:Anyhow,I’dliketo(7)_______theroom.R:Noproblem,Mr.Smith.Nowletmecheckifthereisaroomavailableforyou.Well

3、,howaboutRoom619,Mr.Smith?Itisrather(8)______andtheroomrateisthesameasthatofRoom508.G:OK.I’dliketotakeit(9)______________itisquiet.R:Then,please(10)_________thisroomchangingform,Mr.Smith.G:I’lltakecareofit.Hereyouare.R:Thankyou.Sorrytohavecausedyousomuchtrouble,Mr.Smith.Hopeyouwillh

4、aveasoundsleeptonight.1.Completethefollowingdialoguebyputtinginthemissingwords.GoodmorningstandsorryroomnumbernearnoisechangequietsolongasfillinPutinUse(R=ReceptionistG=Guest)R:Goodmorning.FrontDesk.MayIhelpyou?G:Ofcourse.Youcanhelpmealot.I’dliketochangeourroom.R:(1)________________

5、_______________________(您能告诉我需要换房的理由吗？)G:Weliketostayinthesouthroom.AndI’vefoundthesouthroomsfacingthepark,inwhichallkindsofflowersareinfullbloom.We’llstayhereforsixdays,andIwishmymotherabetterstayhere.R:(2)__________________________________________(我知道了。请告诉我您的姓名和房号。)G:MaryGreeninRo

6、om1616.2.CompletethefollowingdialoguebytranslatingtheChineseintoEnglish.Couldyougivemethereason?Isee.MayIknowyournameandroomnumber?R:(3)__________________________________________(格林小姐，你们现在住的是家庭套房，是吗？)G:Yes.R:(4)________________________________________________________________________

7、_______________________________________________________(请稍等，格林小姐。我要查一下电脑。正好有一个朝公园的家庭套房被退宿。房价也正好一样。)G:Fantastic!Thankyouverymuch.PutinUsePleasewaitamoment,MissGreen.I’llhavetocheckinthecomputer.Afamilysuitefacingtheparkhasjustbeencheckedout.Theroomrateisthesame.MissGreen,youarestayin

8、ginafamilysuite,are