酒店英语实训Unit2RoomReservation

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1、UnitTwoRoomReservationExerciseinClassTask1TalkingFacetofaceTask2MaintainingaSharpEyeExerciseinClassPassageOnePassageTwoPutinUseReservationist:Goodafternoon,HongyunHotel,RoomReservation.MayIhelpyou?Guest:Yes,I’dliketo(1)__________________from20thto23rdofMay.Reser

2、vationist:Pleasewait(2)______________.I’ll(3)_________ourroomsavailableforthesedays.Thankyoufor(4)__________,sir.Whattypeofroomwouldyoulike?Guest:Adoubleroom.What’sthe(5)_______________pernight?Reservationist:145USdollars.Willthatbe(6)______________?Guest:Yes,th

3、atwillbefine.Thankyou.Reservationist:Withpleasure!MayIhaveyournameandyour(7)______________________?Guest:Sure.MynameisRichardBlackandmytelephonenumberis0038-0179-123456.Reservationist:Thankyou,Mr.Black.You’ve(8)___________adoubleroomfrom20thto23rdofMay.Guest:Tha

4、nkyou.Reservationist:I’mgladto(9)_________you.Welookforwardto(10)_________________.1.Completethefollowingdialoguebyputtinginthemissingwords.reservearoomamomentcheckwaitingroomrateallrighttelephonenumberbookedserveyourarrivalPutinUse(R=ReceptionistG=Guest)R:(1)__

5、________________________________________(上午好，客房预订部，有什么为您效劳的吗？G:I’dliketocancelareservation.R:(2)__________________________________________(请问，是用谁的名字预订的？)G:JohnSmith.R:(3)_______________________________(预订日期？)G:FromMay10th,forsixnightsaltogether.R:(4)___________

6、_________________________________________________________________________________________________________________(取消JohnSmith5月10日起共六个晚上的预订。我叫王丽，我们期待能再有机会为您服务。)2.CompletethefollowingdialoguebytranslatingtheChineseintoEnglish.Goodmorning.RoomReservation.MayIhelpy

7、ou?Inwhosenamewasthereservationmade?Whatwasthedateofthereservation?I’llcancelMr.JohnSmith’sreservationfromMay10thforsixnightsaltogether.MynameisWangLi.Welookforwardtoanotherchancetoserveyou.ReadandThink1.Whatisthesignificanceofthefrontoffice?2.What’sthefunctiono

8、fthefrontoffice?Ⅰ.Answerthefollowingquestionsaccordingtothepassage.Itisthe“shopwindow”and“nervecenter”ofahotel.Toreceivereservations,registerguests,assignrooms,distri