国际商务英语函电课件吴雯 ISBN9787566301062 PPTppt6.ppt

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1、ChapterVIOrderandContractsObjectives:Howtoplaceandconfirmanorder.3.HowtofillinacontractinEnglish.2.Thecontentsofasalescontractorsalesconfirmation.4.UnderstandtheobligationsOfbuyerandseller.IntroductionOrdersareusuallywrittenonacompany’sofficialorderform,whichha

2、sadate,andreferencenumberthatshouldbequotedinanycorrespondencewhichreferstotheorder.Eveniftheorderistelephoned,itmustbeconfirmedinwriting,andanorderformshouldalwaysbeaccompaniedbyeitheracomplimentsliporacoveringletter.Acoveringletterispreferableasitallowsyouthe

3、opportunitytomakeanynecessarypointsandconfirmthetermsthathavebeenagreedupon.WritingTipsUsually,thecoveringlettershould:1)Explainthereisanorderaccompanyingtheletter.2)Confirmthetermsofpayment.3)Confirmtheagreeddiscounts,ifany.4)Confirmthedeliverydates.5)Statethe

4、methodsofdelivery6)AdviseyoursupplierhowyouwantthegoodspackedWritingTipsAssoonasasupplierreceivesanorder,itshouldbeacknowledged.Thislettershould:1)Expressthanksfortheorderreceived.2）Encloseasalesconfirmationifnecessary.3）Restatethetermsoftrade.4）Assurethebuyero

5、fyourpromptdeliveryandcarefulattentiontothegoodsordered5）Expressyourdesireforfurtherorders.WritingTipsUsually,However,thesellercannotacceptanorderforsomereasons,suchasgoodsorderedoutofstock,unfavorabletermsyourcustomerhasaskedfor,etc.Inthiscase,youshouldbeveryc

6、arefulwhenwritingsuchrejectingletters.Otherwise,youmayaffectyourpotentialbusinesswithyourclient.Thefollowingaresometipsforyourbenefits:1）Expressthanksfortheorderreceived.2）Givethereasonswhyyoucannotaccepttheorderwhileshowingyourappreciationofthebuyer’sinteresti

7、nyourcompanyandexpressyourregretofinabilitytoentertaintheorder.3）Offeralternativesuggestionsforthetransactionandexpressyourconcernforfuturecontacts.Lesson14(A)PartialAcceptanceofanOrder(B)ReplytotheAboveLesson13APurchaseOrderLesson15(A)SendingaSalesConfirmation

8、(B)Counter-SignatureLetterAbouttheletterLesson13APurchaseOrderAnorderisaletter(oraprintedform)sentbytheimportertoexporterforsupplyofacertainquantityofgoods.Ordersareusuallyw