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《商务英语口译教程 教学课件 作者 李鸿杰 王建华 主编 Unit 2 Accommodation Arrangement.ppt》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。
1、商务英语口译教程PartTwoGeneralBusinessRelations一般商务往来Unit2AccommodationArrangementThisunitincludessomegeneralconversationswithrelationtoaccommodation,suchashowtohelptheguesttocheckin,howtogiveandgetsomeinformationaboutthehotelservices,andhowtoaskiftheguestiss
2、atisfiedwiththeroomreserved.Thelearnercanlearnitaccordingtoeachsituationeasilyandthencaneasilyhandleeverysituationwhenithappens.PartTwoUnit2AccommodationArrangementTeachingAims:1.Knowledgeaim:Throughthestudyofthisunit,thestudentswilllearnhowtotalkprop
3、erlyandbeconsideratewhenreceivingforeignguests.2.Skillaim:Studentswillbeabletomaketheirconversationsaccordingtothegivensituations.CoreSkills:1.Greetingtheguest2.Beingwarmandconsiderate3.Providingthenecessaryhelpwhencheckingin4.Introducingthehotelservi
4、cestotheguest5.DiscussingthearrangementPartTwoUnit2AccommodationArrangementBackgroundKnowledgeAccommodationarrangementsforaforeignguestarealsoanimportantpartofbusiness.Thehostshouldarrangetheaccommodationfortheguestinadvance,helphim/hertocheckin,direc
5、thim/hertotheroom,andbrieflyintroducethehotelservices,facilities.Ifpossible,thehostalsoneedstoprovideacitymaportouristmapsandguidebooksoftheplacesofinteresttotheguest.Afterarrivingatthehotel,thehostshouldstaywiththeguestforawhileandmakesomesmalltalkss
6、uchasthebackgroundofactivitieshe/shewillbeinvolved,thelocalcustoms,thedistinctivenaturallandscape,thespecialtiesandtheirprices,etc.Afteratiringjourney,theguestneedtohavearest,sothehostshouldnotstaytoolong.Furthermore,thehostshouldlettheguestknowthevis
7、itingplanandtheschedule,andtelltheguestthetime,theplaceandthewayfornextcontactbeforeleaving.PartTwoUnit2AccommodationArrangement为外宾做好食宿安排也是商务活动中重要的一环。主人应提前为客人准备好住宿，帮客人办理好一切手续并将客人领进房间，同时向客人介绍住处的服务、设施，如果有可能的话，把准备好的地图或旅游图、名胜古迹等介绍材料送给客人。将客人送到住地后，主人不要立即离去，
8、应陪客人稍作停留，热情交谈，谈话内容要让客人感到满意，比如客人参与活动的背景材料、当地风土人情、有特点的自然景观、特产、物价等。考虑到客人一路旅途劳累，主人不宜久留，让客人早些休息。而且，分手时主人还要将活动的计划、日程安排交给客人，并把下次联系的时间、地点、方式等告诉客人。PartTwoUnit2AccommodationArrangementSectionOneSituationalDialogueDirections:Studentsmustbeabletorecitethe
