商务英语口译教程 教学课件 作者 李鸿杰 王建华 主编 Unit 1 Meeting at the airport.ppt

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1、商务英语口译教程PartTwoGeneralBusinessRelations一般商务往来Unit1MeetingattheAirportThisunitincludessomegeneralconversationswithrelationtothebusiness,suchashowtopickupthecustomerattheairport,howtoexchangegreetingwiththecustomer,andhowtomakesomesmalltalkswiththecustomeronthewaytohotel.Thelearnercanl

2、earnitaccordingtoeachsituationeasilyandthencaneasilyhandleeverysituationwhenithappens.PartTwoUnit1MeetingattheAirportTeachingAims:1.Knowledgeaim:Throughthestudyofthisunit,thestudentswilllearnhowtotalkproperlyandbeconsideratewhenmeetingforeignguests.2.Skillaim:Studentswillbeabletomake

3、theirconversationsaccordingtothegivensituations.CoreSkills:1.Dressandbehaveoirproperly2.Recognizingandgreetingaguest3.BeingwarmandconsideratePartTwoUnit1MeetingattheAirportBackgroundKnowledgeInbusinessactivities,whenforeigncustomersorpartnersvisitforbusiness,itismoreimportantthingfor

4、youtomeettheguestsattheairportorattherailstation.Inordertoleaveagoodimpression,Ofcourse,itwouldbebestforamalereceptionisttomatchhissuitwithasuitabletie,anditwouldbethefirstchoiceforaladytowearaprofessionalwoman'ssuitwhenmeetingthegusets.Asyoukonw,properlydressingisthefirststeptowards

5、businesssuccess.Whenintroducingandgreetings,traveltopicisalwaysthebestchoice.Itcanbeusedtoshowyourconcernfortheclients,andcannarrowthedistancebetweenthetwosides.Asareceptionist,youshouldtaketheinitiativetohelpthecustomerswithbaggage.Onthewaytothehotel,youcanintroducesomeofthescenerya

6、longtheway,orchangesinthecity.Inthisway,silencecan/shouldbeavoided.Anditalsocanhelptheguestslearnthecitywhichtheyarevisiting.Anyway,itisthebasiccourtesyofhospitality.PartTwoUnit1MeetingattheAirport在商务活动中，国外的客户和合作伙伴前来洽谈时，要想给客人留下良好的印象，机场接机是较重要的一步。着装应正式，选择西装、套裙等，展示公司、个人的良好形象，这是迈向生意成功的第一

7、步。在介绍和问候后，可以询问旅途状况来继续话题，以表示对客户的关心，拉近双方的距离。作为接待人员，应主动提出替客户拿行李，使客户感受到你的热情。在去酒店的路上，可以介绍一些沿途的风景、城市的情况或变化，不仅可以避免无话可说的局面，也可加深客人对到访地的了解，同时这也是基本的待客礼节。PartTwoUnit1MeetingattheAirportSectionOneSituationalDialogueDirections:Studentsmustbeabletorecitethesedialoguesfluentlyandunderstandthem.Mr.Wi

8、lson,thegene