INTRODUCTION TO QUALITY MANAGEMENT.ppt

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1、INTRODUCTIONTOQUALITYMANAGEMENTDIAGNOSTICIMAGINGISTHEMULTI-STEPPROCESSTHEREARENUMEROUSSOURCESOFVARIABILITYINBOTHHUMANFACTORSANDEQUIPMENTTHATCANPRODUCESUBQUALITYIMAGESTHEPURPOSEOFQUALITYMANAGEMENTPROGRAMISTOCONTROLORMINIMIZETHOSEVARIABLESVARIABLESINDIAGNOSTICIMAGIN

2、GEQUIPMENTIMAGERECEPTORPROCESSINGVIEWINGCONDITIONSCOMPETENCYOFTHETECHNOLOGIST,INTERPRETER,ANDSUPPORTSTAFF.LEVELSOFQUALITYOFGOODSEXPECTEDQUALITYPERCEIVEDQUALITYACTUALQUALITYSINCE1980HEALTHCAREDELIVERYISUNDERGOINGDRAMATICCHANGES!!THESECHANGESAREGREATLYAFFECTINGDIAGN

3、OSTICIMAGINGDEPARTMENTSHEALTHCARECHANGESCHANGESINHEALTHCARETHATAFFECTIMAGINGDEPARTMENTSADVANCESINTECHNOLOGYLEGISLATIONANDGOVERNMENTREGULATIONSJCAHOPROCEDURESCORPORATEBUYOUTSANDMERGERSMETHODSOFREIMBURSEMENTFORSERVICESADVANCESINTECHNOLOGYCOSTOFINSTALLATION&MAINTENAN

4、CELEGISLATIONANDGOVERNMENTREGULATIONSSAFEMEDICALACT1990MAMMOGRAPHYQUALITYSTANDARDSACTOF1992INCREASEDRESPONSIBILITYOFDIAGNOSTICDEPARTMENTMANAGERSANDSTAFFTODOCUMENTPROPEREQUIPMENTOPERATIONANDPROCEDURES.CORPORATEBUYOUTSANDMERGERSCORPORATEBUYOUTSANDMERGERSSINCE19801,0

5、00HOSPITALSCLOSEDBUYOUTSMERGERSJCAHOPROCEDURESQATQMMETHODSOFREIMBURSEMENTFORSERVICESHMO’SLOWERREIMBURSMENTRATE!!!HISTORYOFQ.M.1900FREDERICKWINSLOW–FATHEROFSCIENTIFICMANAGEMENTCONCEPTOFSCIENTIFICMANAGEMENTUNTIL1980HISTORYOFQ.M.1980W.EDWARDSDEMING&JOSEPHJURANCONCEPT

6、OFQUALITYIMPROVEMENTSOMEIMAGINGDEPT.SINCE1930sSYSTEMATICALLYMONITORTHEIREQUIPMENTTOSAVEMONEYANDINCREASEEFFICIENCYGOVERNMENTALACTIONS1968RADIATIONCONTROLFORHEALTHANDSAFETYACT1980OSHA1981CONSUMERPATIENTRADIATIONHEALTHANDSAFETYACTSMDAOF19911992MQSA1996HIPPA2000CAREAC

7、T1968RADIATIONCONTROLFORHEALTHANDSAFETYACTREQUIREDUSDEPT.OFHEALTHTODEVELOPANDADMINISTERSTANDARDSTHATWOULDREDUCEHUMANEXPOSUREFROMELECTRONICDEVICES.BRH–REG.ACTIONIN1974TOCONTROLTHEMANUFACTUREANDINSTALLATIONOFMEDICALANDDENTALDIAGNOSTICEQUIPMENTJACHOADOPTEDTHESERECOMM

8、ENDATIONS1980OSHAINRESPONSETOOUTBREAKOFHIVANDHEPATITISBVIRUSES,MANDATEDTHEPOLICYONBLOOD-BORNEPATHOGENS.OSHAALSOMONITORSWORKPLACEFOROCCUPATIONALEXPOSURET