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Bosch的8D教材.ppt

Bosch的8D教材.ppt

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时间：2020-02-02

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1、ProblemSolvingProcessDefectPreventionandContinuousImprovementImprovePreventProblemManagementresponsibilitiesManagementofresourcesMeasurement,analysisandimprovementDRBFMDFSSFMEA…InputProductrealizationProductResultC u s t o merREQUIREMENTC u s t o m e rSATISFACTION1ProblemSolvingProcessIfProbl

2、emsArise...Targetnotmet:ProblemsbecomeevidentProblemProductrealizationProcessesInputProductResultProductPlanningProductionQualityImproveC u s t o me rREQUIREMENTC u s t o m e rSATISFACTIONProblemsolvingprocess2ProblemSolvingProcess...ProblemsMustbeSolvedGoalachieved:ProblemssolvedProblemsolvi

3、ngprocessProductrealizationProcessesInputProductResultImproveC u s t o m e rREQUIREMENTC u s t o m e rSATISFACTIONProductPlanningProductionQuality3ProblemSolvingProcessPSPro-Overview8-D(CDQ0508)C u s t o m e rREQUIREMENTC u s t o m e rSATISFACTIONInputProductrealizationProductResult3x5xWhyEle

4、mentaryqualitytoolsShaininSixSigmaLessonslearnedBoschsupportingtools-IQIS-QAM4ProblemSolvingProcessWhatisaProblem?DeviationfromtargettargetTimePerformancetargetTimePerformancetargetTimePerformancetargetTimePerformanceactualactualactualactualfromthebeginninggraduallyfromthestartgraduallyafters

5、ometimesuddenlyProblem5ProblemSolvingProcessPSProandthe8-DMethodAcoreelementofthe problemsolvingprocessappliedthroughoutallBoschdivisionsisthe8-Dmethod6ProblemSolvingProcess8-DOverview8-DmethodD1D2D3D4D5D6D7D8Today,thisworldwiderecognizedproblemsolvingmethodisappliedasautomotiveindustrystanda

6、rdandbeyond7ProblemSolvingProcess8-DHistoryAttheendofthe1960s,JetPropulsionLaboratory(JPL)intheUSAdevelopedthe4-Dmethod.Themethodconsistedoffour"Dos":Do:ProblemdescriptionDo:ContainmentactionsDo:RootcauseanalysisDo:CorrectiveactionsAtthebeginningofthe1970s,thismethodwasadoptedbyFordand, short

7、lyafter,aswellbyothercarmanufacturers.8ProblemSolvingProcess8-DHistory(cont'd)Attheendofthe1970s,applicationoftheproblemsolvingmethodwasintensifiedatFord,Ford'ssubsidiariesanditssuppliers:Themethodwasexpandedtoinclude6-D,8-D,12-Dand14-DFornor

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