PQE培训教材-8D报告.ppt

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1、Preparedby:Loewi.LoUpdateDate:Dec/25/2kCorrectiveActionProcedures8-DisciplineFormApproach改善措施程序寫8DForm方法PQE訓練教材1CONTENT1.Whatisthe8-Discipline.3何謂8D?2.Whenshall8-Dbeused.4什么時候用到8D.3.Containment&Correctiveaction.5內容及改善措施.4.Goals.6目標.5.Responsibilities.7負責(人).6.The8-Disciplineindetail.88D

2、詳述.7.ProblemAnalysis.16問題分析.8.TheProcedureofproblemAnalysis.17問題分析過程.2Whatisthe8-Discipline.Asystemicapproachutilizedforrootcausefindingandandproblemsolving.一個發現根本原因及解決問題的系統的原則方法.Discipline1:UseTeamApproach.原則1:采用團体方法(選擇合适人員)Discipline2:DescribeTheProblem原則2:描述問題Discipline3:ContainmentP

3、lan原則3:具体計划Discipline4:DescribeTheRootCause原則4:根本原因的描述(分析)3Discipline5:PermanentC/APlan.原則5:永久(長久)的保証計划.Discipline6:VerificationofEffectiveness.原則6:改善效果的評估Discipline7:PreventRecurrence.原則7:預防措施Discipline8:CongratulateYourTeam,CaseClose.原則8:結案予參与組員以勉勵Whenshall8-DbeusedThefalloutconsisten

4、tlyovertheDPPMgoal.不良率連續超出DPPM目標值MEETTHEDPPMgoalbutonefailuremorethan20%tothefallout達到DPPM但某項不良率超過整個不良的20%4ADefectoccurredthatshouldhavebeencontainedwithintheprocess.制程中潛在的缺陷(缺點/不良)Thedefectisinducedbytheprocess.制程導致的缺陷(缺點)Thefailingparameterwasnottestedbyprocess.制程無法測出錯誤參數(存在的缺陷)Defini

5、tions–Containment&CorrectiveactionContainment–shortterm,temporaryfix.短期,暫時解決方法RiskassessmentofF/G&FieldF/G和FIELD風險估計Functional/Visualscreenofastatisticallysignificantsample功能的/可視化的清晰的統計抽樣方法.5CorrectiveAction–Logerterm,permanentfix.長期(長久)解決方案Goalscontainmentplanavailablewithin2workingday

6、sofreceiptof8-D.收到8D后,兩個工作天必須做好短期計划Containmentplanimplementedwithin5workingdaysofreceiptof8-D.收到8D后,5天內短期計划須貫徹執行Correctiveactionplanavailablewithin5workingdaysofreceiptof8-D.收到8D后,5天內做好改善措施計划6CompaqagreedCorrectiveActioninplacewithin3monthsofreceiptof8-D.三個月后,康柏接受該改善措施ResponsibilitiesTh

7、eoriginatorInitiatethe8-D發起(開始)8DCopythe8-DtoallCPQmanufacturingsites(asapplicable)給所有CPQ生產地發送8DThesupplierProvideresponsesin8-Dformat以8D格式提供結果7Communicate8-Ddetailsinternallyasnecessary內部8D討論.RespondwithContainment/CorrectiveActionPlansaspergoals對每一個目標審核是否達到Provideweeklyupdate