超越对手--软件项目经理的18种实用技能》

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1、项目实施九阴真经1前言.....................................................................................................................................................71前言......................................................................................

2、.......................................................72如何做业务调研？............................................................................................................................72.1调研工作如何组织？................................................

3、..............................................................72.2调研准备阶段容易犯哪些错误？(上).................................................................................82.2.1第一个容易犯的错误：不清楚调研的的目的........................................................92.2.

4、2第二个容易犯的错误：计划不够细致..................................................................102.3调研准备阶段容易犯哪些错误？(中)...............................................................................112.3.1第三个容易犯的错误：计划没有在内部沟通........................................

5、..............112.3.2第四个容易犯的错误：计划没有得到用户确认.................................................122.4调研准备阶段容易犯哪些错误？(下)...............................................................................132.4.1第五个容易犯的错误：没有认真进行准备..................................

6、........................132.5现场调研阶段容易犯哪些错误？(一)...............................................................................152.5.1常见错误一：立即进入调研状态..........................................................................152.5.2常见错误二：匆忙地进入调研状态........

7、..............................................................162.6现场调研阶段容易犯哪些错误？(二)...............................................................................172.6.1常见错误三：不断地问问题，唱独角戏..............................................................1

8、72.6.2常见错误四：不注意收集异常的事实，挖掘背后的需求.................................182.7现场调研阶段容易犯哪些错误？(三)...............................................................................192.7.1常见错误五：每天调研工作时间太长...............................................................