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1、外文翻译原文JobSatisfaction:PuttingTheoryIntoPracticeMaterialSource:FamilyPracticeManagementAuthor:J.MichaelSyptak,MD,DavidW.Marsland,Yes,itispossibleforyouandyouremployeestobehappyonthejob.Thekeyisinhowyouhandletwofactors:motivationand'hygiene.'Jobsatisfactionisinregardt
2、oone'sfeelingsorstate-of-mindregardingthenatureoftheirwork.Jobsatisfactioncanbeinfluencedbyavarietyoffactors,eg,thequalityofone'srelationshipwiththeirsupervisor,thequalityofthephysicalenvironmentinwhichtheywork,degreeoffulfillmentintheirwork,etc.J.MichaelSyptak,MD,D
3、avidW.Marsland,MD,andDeborahUlmer,PhDCoveredinFPMQuizEmployeesatisfactionandretentionhavealwaysbeenimportantissuesforphysicians.Afterall,highlevelsofabsenteeismandstaffturnovercanaffectyourbottomline,astemps,recruitmentandretrainingtaketheirtoll.Butfewpractices(infa
4、ct,feworganizations)havemadejobsatisfactionatoppriority,perhapsbecausetheyhavefailedtounderstandthesignificantopportunitythatliesinfrontofthem.Satisfiedemployeestendtobemoreproductive,creativeandcommittedtotheiremployers,andrecentstudieshaveshownadirectcorrelationbe
5、tweenstaffsatisfactionandpatientsatisfaction.1Familyphysicianswhocancreateworkenvironmentsthatattract,motivateandretainhard-workingindividualswillbebetterpositionedtosucceedinacompetitivehealthcareenvironmentthatdemandsqualityandcost-efficiency.What'smore,physicians
6、mayevendiscoverthatbycreatingapositiveworkplacefortheiremployees,they'veincreasedtheirownjobsatisfactionaswell.Herzberg'stheoryInthelate1950s,FrederickHerzberg,consideredbymanytobeapioneerinmotivationtheory,interviewedagroupofemployeestofindoutwhatmadethemsatisfieda
7、nddissatisfiedonthejob.Heaskedtheemployeesessentiallytwosetsofquestions:（1）Thinkofatimewhenyoufeltespeciallygoodaboutyourjob.Whydidyoufeelthatway?（2）Thinkofatimewhenyoufeltespeciallybadaboutyourjob.Whydidyoufeelthatway?FromtheseinterviewsHerzbergwentontodevelophisth
8、eorythattherearetwodimensionstojobsatisfaction:motivationand"hygiene".Hygieneissues,accordingtoHerzberg,cannotmotivateemployeesbutcanminim
