威尼斯皇冠假日酒店《商务中心新员工入职培训手册》中英文对照

《威尼斯皇冠假日酒店《商务中心新员工入职培训手册》中英文对照》由会员上传分享，免费在线阅读，更多相关内容在工程资料-天天文库。

1、CROWNEPLAZASHENZHEN深圳威尼斯皇冠假日酒店BusinessCenterTABLEOFCONTENTSPart1Page03Page04>WelcomeLetterFromDirectorofRooms>DepartmentalOrganizationChartPart2>BCVisionBCTariffPage05Page06>JobDescription•BCSupervisor•BCClerk>StandardOperatingProcedures•Outgoingfa

2、xPage07Page11Page13•PhotocopyService•TypingService•LaminationService•BindingService•TranslationService•ExpressService•EquipmentRentalService•InternetService•E-mailService•TelephoneService•BusTicketService•FerryTicketService•Confirm&Changeairticket•DutyDescri

3、ptionPart3>PriorityGubfeward>TerminologyPart4Page15Page18Page20Page22Page24Page27Page30Page33Page35Page36Page38Page41Page43Page45Page48Page51Page57>AcknowledgementletterbyemployeeCROWNEPLAZASHENZHEN深圳威尼斯皇冠假日酒店Dearteammember,Firstly,averywarmwelcometotheCrown

4、ePlazaShenzhenaspartofFrontOfficeDepartment.Ourkeytosuccessdependsverymuchonyourpositiveattitude,creativeflairandeyetodetails.Wearecommittedtodeveloppeoplethroughknowledgeenlarging,skilltrainingandworkforcemotivation.YourremarkablecontributioninFrontOfficeDe

5、partmentwillbegreatlyappreciated.真诚欢迎您加入深圳威尼斯皇冠假H酒店，成为酒店前厅部的成员。你们积极的工作态度，创造性的思维及细致周到的服务，将是我们取得成功的关键因素。我们激励员工通过不断的学习和培训，来丰富专业知识，改善服务技巧，提高劳动生产力，最终取得整体前厅部的成功。IwishyouapleasantandfruitfulworkingexperienceatFrontOfficeDepartment.祝愿您在这个团队里工作愉快，并获得宝贵的工作经历。Yourstrul

6、y,此致FRONTOFFICEORGANIZATIONCHARTBusinessCenterConcept商务中心的定义BusinessCenterisanofficeawayfromguest^sownoffice.Wealsosupplythesecretaryservicewheneverguestneed.商务中心是客人办公室以外的办公室，在客人没有秘书的情况下也能满足客人的秘书需求。BusinessCenterMissionStatement商务中心使命宣言TobethebestBusinessCen

7、terinallthehotelsofShenZhenbyseekingoutstandingservicetoourguest.Strengthencooperation,heightenskill,enricheconomicandtradeknowledgetoperfectitself,Meet&overstepcustomers'differentrequirementswithfriendly,quickandpreciseservices.Protectequipment,controlcost,

8、propagandizeandsellbroadlyallserviceitemsofBusinessCentertoincreaseprofits.追求卓越的服务，使商务中心成为深圳所有酒店中最好的商务中心。全面宣传并推销增强合作，不断完善自己，提高服务技能和经贸知识，以友好、快捷和准确的服务满足并超越客人的不同需求。保护设施，控制成本,商务中心的各项服务，以提高利润。CROWNEP