外贸英语函电写作与翻译-chapter 9

《外贸英语函电写作与翻译-chapter 9》由会员上传分享，免费在线阅读，更多相关内容在行业资料-天天文库。

1、Chapter11ComplaintsandClaimsJob-seekersvisitboothsofcompaniesatajobfairheldforgraduatesinNanjing,JiangsuprovinceinEastChina, November20,2008.StabilizingemploymentisthetoppriorityforChina,MinisterofHumanResourcesandSocialSecurityYinWeiminsaidonThursdayasherevealedariseinjoblessworkerstrig

2、geredbyaweakenedexportsectoramidtheglobaleconomicdownturn.Chapter11StepsofWritingTextsExercisesStepsofWriting---ClaimStep1:Statetheproblem.Givedates,nameandquantityofgoods,contractnumberoranyotherspecificinformationthatwillmakearecheckeasierforthereader.Eg:1)Wehavejustreceived…2)Weregret

3、havingtoinformyouthat…arrivedin…3)20%ofthepackageshadbeenbroken.4)Itwasfoundthatuponexamination…StepsofWriting---ClaimStep2:Statetheinconvenienceorlossthatisresultedfromthiserror.1)Thematerialsarequiteunsuitedto…2)Thesegoodsareentirelyuselesstous…3)Thishascausedusmuchinconvenience.Stepso

4、fWriting---ClaimStep3:Statewhatyouwanttobedone.1)Wewishtogetyourearlyreply.2)Welookforwardtoyoursettlementatanearlydate.StepsofWriting--AcceptStep1:Regretfortheinconveniencecausedtothereader.1)Wewishtoexpressourdeepestregretovertheunfortunateincident…2)Weareextremelysorryforthelatedelive

5、ryof…3)Weregrettheinconvenienceyouhaveexperienced…StepsofWriting--AcceptStep2:Explainthereasonsoftheproblemsandexpressthewishtogranttheclaim.1)Ithappenedthat…2)Anotherthoroughcheck-uprevealsthat…3)Wearepreparedtomakeyouaresonablecompensation.StepsofWriting--AcceptStep3:Wishtocooperatewit

6、hthereaderagain.1)Wehopethiswillnotaffectourfriendlyrelationship.2)Wewishtobeabletoserveyouinfuturebusiness.3)Inviewofthefriendshipbetweenus…StepsofWriting--DeclineStep1:Regretfortheinconveniencecausedtothereader.1)Weverymuchregretthat…StepsofWriting--DeclineStep2:Explainthereasonsofthep

7、roblemsandmakeclearyourposition.1)Afteracheck-upwefoundthat…2)Theshipmentyoucomplained…3)Weareoftheopinionthat…4)Inordertosettletheclaimquickly…StepsofWriting--DeclineStep3:Refusedirectlyorsuggestpossiblesettlement.1)Weregretbeingunabletoacceptyoursuggestionto…2)Asthisisa