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1、组织行为学OB:经理的意义ImplicationsformanagersManagersneedtodeveloptheirinterpersonalorpeopleskillsiftheyaregoingtobeeffectiveintheirjob有效地工作.OBisafieldofstudythatinvestigatestheimpactwhichindividuals,groupsandstructure个人、群体和组织结构haveonbehaviorwithinorganizations,andthenappliesth
2、atknowledgetomakeorganizationsworkmoreeffectively使组织更加有效地工作.Specifically,OBfocusesonhowtoimproveproductivity,reduceabsenteeismandturnover,andincreaseemployeejobsatisfaction【specifically[spI5sIfIkElI]特殊地__absenteeism[AbsEn5ti:Iz(E)m]旷工__turnover[5tE:n7EuvE]人员更替数】Weallho
3、ld/possessanumberofgeneralizations一般性aboutthebehaviorofpeople我们都具有人类行为的许多普遍性.Whilesomeofthesegeneralizationsprovidevalidinsightsintohumanbehavior正确识别人类行为,manyareoftenerroneous.OBusessystematicstudytoimprovebehavioralpredictionsthatwouldbemadefromintuitionalone.Butbecau
4、sepeoplearedifferent,weneedtolookatOBinacontingencyframework,usingsituationalvariablestomoderatecause-effectrelationships.【generalization[7dVenErElai5zeiFEn]一般化__valid[5vAlid]有效的__gainaninsightinto了解,熟悉;看透,识破__haveaninsightinto了解,熟悉;看透,识破__erroneous[I5rEJnIEs]错误的__beha
5、vioral[bI5heIvjEr(E)l]行为的__intuition[7intju(:)5iFEn]直觉__contingency[kEn5tindVEnsi]偶然,可能性__moderate[5mRdEreIt]缓和,使...适中】OBoffersanumberofchallengesandopportunitiesformanagers.Itcanhelpimprovequalityandemployeeproductivitybyshowingmanagershowtoempowertheirpeople如何授权给他人as
6、wellasdesignandimplementchangeprograms.Itoffersspecificinsightstoimproveamanager’speopleskills.OBrecognizesdifferencesandhelpsmanagersseethevalueofworkforcediversityandpracticesthatmayneedtobemadewhenmanagingindifferentcountries.Intimesofrapidandongoingchange,OBcanhelp
7、managerslearntocopeinworldoftemporarinessanddecliningemployeeloyalty.Finally,OBcanoffermanagersguidanceincreatinganethicallyhealthyworkclimate.OB模型DevelopinganOBModelAmodelisanabstractionofreality;asimplifiedrepresentationofsomereal-worldphenomenon.DependentvariablesDe
8、pendentvariablesarethekeyfactorsyouwanttoexplainorpredict.WhataretheprimarydependentvariablesinOB?Scholarstendtoempha