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1、1.personality:thesumtotalofwaysinwhichanindividualreactstoandinteractswithothers.2.OB涉及的学科：psychology,socialpsychology,anthropologyP4-63.BigFiveModelP17-18Extraversion,agreeableness,conscientiousness,Emotionalstability,Opennesstoexperience.4.Hofstede'sfivevaluedimensionsofnationalcultur
2、e:P28powerdistance,individualismversuscollectivism;masculinityversusfemininity;uncertaintyavoidance;long-termversusshort-termorientation.还有评价他人4个偏差:selectivePerception,HoloEffect,contrastEffect,stereotyping.5.决策常见的偏差与错误P39-406.马斯洛需求理论（5个点）P637.组织行为学:工作特征模型JCM(5个点).P81两个问题要英文回答:1.howdoyo
3、uviewthebigcompensationgapbetweentopmanagersandbotton-lineworker?2.howdoyouviewthe"lastout"motivationrule?whetherit'sworthgeneralizinginChineseenterprises?8.情商的5个维度（书上没有的，是笔记）：self-awareness,self-management,self-motivation,Empathy,SocialSkills9.Groupproperty(5个性质）roles,norms,status,grou
4、psize,thedegreeofgroupcohesiveness.P11510.TeamEffectivenessModelP133表9-311.有效沟通的障碍（6个点)P154-155Filtering,SelectivePerception,InformationOverload,Emotions,Language,CommunicationApprehension.12.领导人的类型：charismaticleaders,transactionalleaders,transformationleaders,authenticleaders.P15913.权力
5、的五种来源：CoercivePower,RewardPower,LegitimatePower,ExpertPower,renferentPower.P182-18314.涉及组织架构的六要素：wordspecialization,departmentlization,chainofcommand,spanofcontrol,centralizationanddecentralization,formalization.P213-21815.组织文化六特性：P231lInnovationandrisktakinglAttentiontodetiallOutcomeor
6、ientationlPeopleorientationlTeamorientationlAggresivenesslStability
