例护患纠纷原因分析及对策

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1、Withelevatingoflivingqualities'thehealthconceptsistransformedandself-safetyconsciousnessisstrengthened.Inthiscondition'thecasesofnurses-patientsconflictsareroaring.Thepatientsortheirrelativesoftenplaintsortakelawsuit'evendisturbancemedicalinstitutesworkingplaceag

2、ainstmedicalprofessionals.Thisarticleistoexplorehowtopreventnurses-patientsconflictsandimproverelationbetweenpatientsandmedicalprofessionals.Wereviewed67casesofnurses-patientsconflictsourredfrom1998to2005tofindwaystoresolvingtheproblem.1ClinicaldataIn1998-2005'67

3、casesofmedicalconflictsrelatingtonursingserviceamong372casesofmedicalconflictsaordingtomunicipalhealthadministration¬ðstatistics.Thecausesofnurses-patientsconflictswerefoundbyanalysingprimarycasesfiles'identicaldocumentsandnegotiatingagreements.后来兰放一直刻意的避开江离，可是江离

4、偶然的问候就会让兰放心动不已2StatisticalresultsIn67cases'serviceproblemourredin20cases£¨29.85%£©'medicalcostsin15cases£¨22.39%£©'municatingfailurein13cases£¨19.40%£©'professionaldeficiencyin11cases£¨16.42%£©'operatingerrorin5cases£¨7.46%£©'medicalfacilitiesin3cases£¨4.48%£©.By

5、analysing'17casesofplaintsrelatedtonursingfaults£¨25.37%£©'nursingfaultexistedin21cases£¨31.34%£©'butirrelatedtotheunsatisfactoryresults'non-nursingfaultsin29cases£¨43.28%£©.Wefoundthatthelegalknowledgewasinsufficientinthenurses.Thenursingdocumentsfaultorinconsis

6、tencewithclinicaldatawerein25cases£¨37.31%£©.3Analysis3.1Socialfactor3.1.1Strengthenedlegalconsciousnessandselfª²protectivebehaviorThepatientsconsideredthattheyarespecialconsumersinthecourseofme后来兰放一直刻意的避开江离，可是江离偶然的问候就会让兰放心动不已dicalprocess'theyhavetherighttoknowof

7、theirhealthcondition'examination'drugadministrationandmedicalcosts'andhavetherighttopermitwhatactionshouldbedone.Ifthenursesdidnotmeettherequirementsofthepatientsfortheirrights'suspicionanddisbelievewouldour'theplaintsagainstnursescouldhardlybeavoided.3.1.2Increa

8、sedrequestsofservicesAlongdistanceexistsbetweentheconditionsofthenursingandthehopeofthepatientsandtheirrelativesbecauseofmedicallimitation'medicalrisksandsoon.