员工礼貌服务用语

《员工礼貌服务用语》由会员上传分享，免费在线阅读，更多相关内容在工程资料-天天文库。

1、员工礼貌服务用语员工礼貌服务用语一、常用词汇先生/女士sir/lady卫生间To订et/W.C/lavatory/bathroom中餐厅Chineserestaurant西餐厅westrestaurant泡脚feet-dipping演艺中心showplace全陪导游tourguide司机driver香皂soap沐浴液shower洗发液shampoo卫生纸toiletpaper电吹风hairdrier剃须刀razor毛巾towels面巾facetowel牙刷toothbrush插座plug信封envelope湿巾wettowel

2、浴巾bathtowel梳子comb牙膏toothpaste烟灰缸ashtray衣架caathangers茶水teas绿茶greentea北京二锅头erguotoumacleinBeijing啤酒beer电话号码telephonenumber房间号码roomnumber后behind右right二、方位：前front左left三、数字0~100zero3three6six9nine1one4four7seven10ten2two5five8eight四、基木礼貌用语欢迎您下榻我宾馆。Welcometoourhotel!欢迎wel

3、come您好Howdoyoudo!/Howareyou!早上(上午/下午)好。Goodmorning(afternoon)晚安！Goodnight!祝您节日快乐Haveagoodholiday!新年快乐！Happynewyear!生13快乐！Happybirthday!对不起!Sorry!没关系！Don,tmentionit!不要紧！Itdoesn'tmatter・别客气！Youarewelcome!再见！Bye-bye!请问我能帮到您什么吗？WhatcanIdoforyou?/MayIhelpyou?请稍等。Waitamom

4、entplease.不用担心。Don'tworry!谢谢。Thankyou!不用谢.Notatall./Youarewelcome./That'sOK.五、前厅部日常用语请把这个灯打开一下。Canyouturnthelighton,please・请把空调打开一下。Pleaseopentheairconditioner・现在儿点了？Whattimeisit?/What,sthetime?现在是10：30Itishalfpastteno'clock・请往这边/那边走。Thiswayplease・/Thatwayplease・房卡寄

5、存。Keepyoukey,please・房间没有水。Thereisnowaterintheroom・谢谢您提出的宝贵意见。Thankyouforyouradvises・祝您住店愉快。Iwishyouhaveagoodtimeinourhote1.打扰一下，您的行李到了。Excuseme,Hereareyourluggage・您好，您的行李需要寄存吗？Howdoyoudo.Wouldyouliketokeepyourluggage?六、餐饮部日常用语请/这边请.Thisway,please・请问先生/女士（小姐）需要用餐吗？Wo

6、uldyoulikesomethingtoeat,sir/madom/miss?请问您共儿位？Howmany,please?您好，这是我们的菜单，请您过目。Howdoyoudo,thisisourmenu,pleasehavealook.请您稍等。Justamoment,please.请慢用。Helpyourself!好走，欢迎下次光临。Bye-bye!Welcometoourhotelnexttime・先生/女士，请问您需要喝什么酒/饮料？Excuseme,sir/madom/miss,Whatwouldyouliketod

7、rink?对不起，打扰一下，这是您的帐单，请过目。Excuseme.Thisisyourbill,pleasecheckit.这是找回的零钱，请清点。Hereisyourcashes,pleasecheckit.先生/女士，您的菜已经上齐了。请问还需要加点什么吗？Sir/Madom,hereareallyourordered,wouldlikesomethingelse.请慢用。Helpyourself.先生/女士，请问需要试一下木餐厅的招牌菜吗？Sir/madom,wou1dyouliketrytoday?sspecial?

8、先生/女士，请允许我介绍一下木餐厅的土家风味餐吗？Sir/madom,mayIsuggestourspecialinTujiafoodforyou?先生/女士，这是您点的例汤。Sir/madom,hereisyourclearsoup・您好，您需要什么酒水？Ilowdoyou