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1、Almannai,B.,Greenough,R.M.andKay,J.M.(2008),‘AdecisionsupporttoolbasedonQFDandFMEAfortheselectionofmanufacturingautomationtechnologies’,RoboticsandComputer-IntegratedManufacturing,publishedonline,Vol.24,No.4,pp.501-507Title:AdecisionsupporttoolbasedonQFDandFMEAfortheselectionofmanufactu
2、ringautomationtechnologiesAuthors:B.Almannai,R.GreenoughandJ.KayProfessionalAddresses:SchoolofManufacturingSystems,CranfieldUniversity,Cranfield,Bedfordshire,MK430ALEnglandCorrespondenceto:Dr.R.GreenoughSchoolofManufacturingSystems,CranfieldUniversity,Cranfield,Bedfordshire,MK430ALTel+4
3、4(0)1234750111extFax+44(0)1234752159EmailR.M.Greenough@Cranfield.ac.ukAbstractWiththeadventofthenewchallengetodesignamoreleanandresponsivecomputer-integratedmanufacturingsystem,firmshavebeenstrivingtoachieveacoherentinteractionbetweentechnology,organisation,andpeopletomeetthischallenge.
4、Thispaperdescribesanintegratedapproachdevelopedforsupportingmanagementinaddressingtechnology,organisationandpeopleattheearlieststagesofmanufacturingautomationdecision-making.Theapproachusesboththequalityfunctiondeployment(QFD)techniqueandthefailuremodeandeffectsanalysis(FMEA)technique.T
5、heprincipalconceptsofbothapplicationsaremergedtogethertoformadecisiontool;QFDinitsabilitytoidentifythemostsuitablemanufacturingautomationalternativeandFMEAinitsabilitytoidentifytheassociatedriskwiththatoptiontobeaddressedinthemanufacturingsystemdesignandimplementationphases.Inaddition,t
6、hispaperpresentstheresultsofapracticalevaluationconductedinindustry.Keywords:QFD;FMEA;Decision-making;Manufacturingsystems;Automation;Man-machineinteraction1.IntroductionTodaythemanufacturingworldisfacingmajorpressuresduetotheglobalisationofmarkets.Internalandexternalorganisationalpress
7、ureshaveledtoincreasedcompetition,marketcomplexity,andnewcustomerdemands.Ithasbeennotedhoworganisationsadoptleanoragilemanufacturingstrategiestoovercomethisproblem[1].Thesestrategieshavedifferentapproachesandelementstoaddressinthedesignofthemanufacturingsystem,buttheyalldependo
