F&B 餐饮部破损与控制

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1、Hotel酒店Policy&Procedure政策和程序REF.编号P&P-FA001-20120901Initiatedby:StewardingManager拟稿：管事部经理Signature:签名Approvedby:F&BManagerFCManager批准：餐饮总监财务总监Signature:签名Approvedby:GeneralManager批准：总经理Signature:签名Subject:F&BBreakageandLossControl主题：餐饮部破损与控制EffectiveDate:01/09/2012生效日期：2012年09月01日PU

2、RPOSE:目的TomonitorandcontrolthebreakageandlosscostswithintheFoodandBeverageDepartment,ensureadequateactioncanbetakenimmediately.监督和控制餐饮部的破损成本,以便采取合适的措施进行成本控制.Tocontrolthebreakageandlossthroughmakingtheassociatestakemoreaccountable,theFoodandBeverageareasaredividedinto6areasasbelow:为了

3、保证对员工赔付破损物品的可解释性，控制破损成本，餐饮部将整个部门分成以下6个区域：1.BanquetService+BanquetKitchen+Stewarding宴会服务+宴会厨房+管事部2.YueService+YueKitchen+Stewarding中餐厅服务+中餐厅厨房+管事部3.FeastService+FeastKitchen+Pastry+Stewarding西餐厅+西餐厅厨房+饼房+管事部4.LobbyLounge大堂吧5.InRoomDining客房送餐服务6.ExecutiveClub+Stewarding行政酒廊+管事部PROCEDU

4、RE:程序OutletManagersofeachareaandtheChiefStewardingareresponsibletorecordthebreakageandlossinalogbookonadailybasis.Thefollowingstepsandprocesswillthenbetaken.每个区域的经理和总管事每天负责将破损和丢失记录到册，然后开始以下步骤1.Reportwithdetailmissing/spoilageformsaregiventotheChiefStewardwhocontrolsthebreakagereport

5、.将报告连同具体遗失/损坏物品表交给负责控制破损的总管事2.Thereportshouldincludeanamelisttoshowthatwhoareresponsibleforthebreakageaswellastheamountofcompensationandtheirsignaturestoshowthattheyareawareofrelevantcompensationwillbedeductedfromtheirsalary.Thecompensateamountwillbecalculatedaccordingtothefollowing

6、individualbreakagepolicyandprocedure.该报告应该包含造成破损的人员名单，以及相应的赔偿金额，同时还要有他们的签字表示他们了解该赔偿将从他们的工资中扣除。赔偿额将根据下面的个人破损政策和程序计算。3.Thereport(needtobesignedbyDOFB)withdetailmissing/spoilageforms’whitecopywillbethenforwardedontothecostcontrollertocalculatetheoverallbreakageandlossesforthemonthby5th

7、ofthefollowingmonth.LastUpdate:21/09/2021Page7of7Hotel酒店Policy&Procedure政策和程序REF.编号P&P-FA001-20120901Initiatedby:StewardingManager拟稿：管事部经理Signature:签名Approvedby:F&BManagerFCManager批准：餐饮总监财务总监Signature:签名Approvedby:GeneralManager批准：总经理Signature:签名Subject:F&BBreakageandLossControl主题：餐

8、饮部破损与控制EffectiveDat