秘书英文写作刘立莹 第一章 Project Six

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1、ProjectOneWritingsforInternalCommunicationsTask6E-mailCapabilityGoalAfterthelessonstudentscanwriteE-mailsforsomeoccasions,forexample,yousendanE-mailtoaskforapurchaseagreement.KnowledgeGoalAfterthelessonstudentscanbefamiliarwiththebasicwords,usefulexpressionsandcorrectformatandelementsofanE-mail.L

2、eadingcase【CaseBackground】E-mailwhenyourmessageisbrief,informal,timely,andurgentandsenttoanumberofpeople.Forexample,youreceivedthefaxoftheessay;youareverypleasedandsendanE-mailback.Leadingcase【PracticalTask】Ifyouwerethereceiver,haveyoueverknownwhattheelementsinsuchanE-mailare?Canyouimaginewhatoth

3、eroccasionstheE-mailcanbeused?CanyouwriteanE-mailwithin20minutes？TheE-mailshouldnotbelessthan50words.TaskanalysisHowtoWriteE-mailsAdmittingyoudoesn’thaveanE-mailaddressthesedaysisalmostlikeadmittingyoustilllistentoeight-tracktapes.E-mailisanimportantworkingstep.Anemployees’E-mailisacompanyassetan

4、dcanbereviewedatanytimebytheemployer.TaskanalysisSTEPONEUseasubjectline,awordorbriefphrasetotellyourreaderrightawaywhattheE-mailisabout.MostE-mailservershavetheirownformat,butallwillhavesomesortofspaceforthispurpose.STEPTWOStartwith“Hi”or“Hello”,ortheperson’snamefollowedbyacommaordash.The“Dear”co

5、nventionoflettersisgenerallytooformalforE-mail.TaskanalysisSTEPTHREEStateyourmessagesuccinctly;don’tsendhigh-impactnews;don’twriteanythingyoudon’twanttheworldtoknow.E-mailisfarfromprivateanditiseasilyforwardedormisrouted.Itwasnevermeantforconfidentialmessages...STEPFOURDon’tsendanurgentmessagebyE

6、-mailunlessyouknowthepersonisexpectingitoryoucalltosayitscoming.There’snoguaranteeitwillbereadimmediately.SomepeoplechecktheirE-mailfrequentlyandinmanyofficesusersarenotifiedwhenE-mailcomesin,butotherpeoplemaynotreadanE-mailfordays.TaskanalysisSTEPFIVEDon’twriteangryE-mails,it'stooeasytofireoutfi

7、rstthoughtsandregretthemafterwards.STEPSIXDon’tuseallcapitallettersunlessyouwanttherecipienttounderstandthatyouareYELLLING.STEPSEVENIfappropriate,tellwhatactionyouexpect:atelephonecall,anE-mailresponse,attendanceatamee