资源描述：
《The examination of the relationship among organizational support》由会员上传分享，免费在线阅读，更多相关内容在学术论文-天天文库。
1、Availableonlineatwww.sciencedirect.comProcedia-SocialandBehavioralSciences51(2012)470–473ARTSEDU2012Theexaminationoftherelationshipamongorganizationalsupport,affectivecommitmentandjobsatisfactionofhotelemployeesa*bNecdetBilgin,HalilDemireraSchoolofTourismandHotelManagement,M
2、ustafaKemalUniversty,İskenderun,Hatay,31200,TurkeybSchoolofTourismandHotelManagement,MustafaKemalUniversty,İskenderun,Hatay,31200,TurkeyAbstractInthisstudy,therelationshipsamongperceivedorganizationalsupport(POS),affectivecommitmentandjobsatisfactionofhotelemployeesarereseac
3、hed.Dataanalyzedweregatheredfrom271employeesof7hotelorganizations.Intheconclusionofanalysestherefoundsignificantandpositiverelationshipamongvariables.©2012PublishedbyElsevierLtd.Selectionand/orpeerreviewunderresponsibilityofProf.Dr.AyseCakirIlhan©2012PublishedbyElsevierLtd.S
4、electionand/orpeerreviewunderresponsibilityofProf.AyşeÇakırİlhanKeywords:PerceivedOrganizationalSupport,,JobSatisfaction,AffectiveCommitmnet,HotelEmployees;1.IntroductionPOShasbeenresearchedinhotelorganizationsinthisstudy.TherelationshipsamongPOSandaffectivecommitmentandjobs
5、atisfactionhavebeenexamined.Employees’behaviorsareanimportantfactorinobtainingcustomersatisfactionsincehotelsarelaborintensiveorganizations.Itislikelythatjobsatisfactionandaffectivecommitmentsofhotelemployeeswouldhavereflectionsontheiroverallperformanceintheorganization.Posi
6、tivereflectionswouldproducecustomerpleasureinthehotel.Apleasedcustomerwouldfosterloyaltytothehotelandthuswouldhelptogaincompetitiveadvantage.Inthisresearch,therelationshipbetweenPOSastheantecedentoftheaffectivecommitmentofemployeetowardstheorganizationandjobsatisfactionhasbe
7、enexamined.2.POS,EffectiveCommitmentandJobSatisfactionPOS,socialchangehasitschangehasitsrootsinorganizationalsupporttheoryinorganizationalbehaviorliterature.PersonsgetintorelationshipsandmaintainitinordertomaximizetheirpersonalinterestregardingsocialExchangetheory(Blau,1964)
8、.Organizationalsupportrewardsandmeetsthesocio-emotionalneedsoftheemployeesw
