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ID:38376650
大小:63.00 KB
页数:9页
时间:2019-06-11
《酒店房务部全套术语1(英文)》由会员上传分享,免费在线阅读,更多相关内容在教育资源-天天文库。
1、RoomsDivisionOperationsGLOSSARYACCOUNTAforminwhichfinancialdataareaccumulatedandsummarized.ACCOUNTAGINGAmethodfortrackingpastdueaccountsaccordingtothedatethechargeoriginated.ACCOUNTALLOWANCEEitheradecreaseinafoliobalanceascompensationforunsatisfactoryserviceorasarebateforacoupondisc
2、ount;oracorrectionofaposingerrordetectedafterthecloseofbusiness.ACCOUNTBALANCEAsummaryofanaccountintermsofitsresultingmonetaryamount;specifically,thedifferencebetweenthetotaldebitsandtotalcreditstoanaccount.ACCOUNTRECEIVABLEAnamountowedtothehotel.ACCOUNTRECEIVABLEVOUCHERSeeChargeVou
3、cher.ACCOUNTSRECEIVABLELEDGERAgroupingofaccountsreceivable,includingtheguestledgeandthecityledger.ACHIEVEMENTFACTORThepercentageoftherackratethatahotelactuallyreceives,foundbydividingtheactualaverageroomratebythepotentialaveragerate.Alsocalledtheratepotentialpercentage.ADJACENTROOMS
4、Roomsclosetoeachother,suchasacrossthehall.ADJOININGROOMSRoomswithacommonwallbutnoconnectingdoor.ADVANCEDEPOSITGUARANTEEAtypeofreservationguaranteethatrequirestheguesttopayaspecifiedamountofmoneytothehotelinadvanceofarrival.AFFILIATERESERVATIONNETWORKAhotelchain’sreservationsystemsin
5、whichallparticipatingpropertiesarecontractuallyrelated.ALLOWANCEVOUCHERAvoucherusedtosupportanaccountallowance.AMERICANPLAN(AP)Abillingarrangementunderwhichroomchargesincludetheguestroomandthreemeals.Alsocalledfullpension.SeealsoModifiedAmericanPlan,EuropeanPlanARRIVIALDATEThedateag
6、uestplanstoregisteratthehotel.AUDITWORKTIMETheperiodfromtheendofdayuntilthecompletionoftheaudit.AUDITINGTheprocessofverifyingfrontofficeaccountingrecordsastoaccuracyandcompletenessAUTHORIZATIONCODEAcodegeneratedbyanon-linecreditcardverificationservice,indicatingthattherequestedtrans
7、actionhasbeenapproved.AVAILABILITYREPORTAreportthatcontainsexpectedarrivalanddepartureinformationforthenextseveraldays,typicallypreparedaspartofthenightaudit.AVERAGEDAILYRATEAnoccupancyratioderivedbydividingnetroomsrevenuebythenumberofroomssold.AVERAGEROOMRATEPERGUESTAnoccupancyrati
8、oderivedbydividingn
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